Sales Head -Data centre and Cloud Services

Your tasks

• Ensure the functional quality of new implementations and for regular patches and upgrades by empowering and coordinating a team of external test analysts
• Quality assurance and guiding test analysts by test case documentation & execution
• Act as a ServiceNow test manager in team and projects
• Act as coach and trainer for test analysts in projects
• Ensure project team members follow ServiceNow and Zeiss testing and QA best practices
• Development and improvement of Automated Test Framework
• Coach and tutor less experienced / new team members
• Be an active contributor to setting new standards across the testing team
• Close collaboration with our functional process experts, architects, and development team
• Support stable and secure operations of the Zeiss ServiceNow platform
• Create and update documentation and procedures
• Organization, planning and coordination of testing phases like User Acceptance Test
• Assist ServiceNow architects and project managers in project coordination and management

Your profile

• ServiceNow Testing experience: 3 years+
• Experience in Testing: 5 years+
• Experience as Test Manager: 3 years+
• Experience in team coordination and organization
• Very good knowledge in test automation and techniques
• Very good Knowledge in test analysis, documentation and techniques
• Very good knowledge about ISTQB (Certificate)
• ITSM, ITBM, HRSM, ITOM experience would be an advantage
• Experience in agile development processes
• Understanding and experience with ITIL and project management is a plus

Your education

• Completed university studies or comparable, qualified training

Your skills

• Strong analytical skills
• Independent way of working with high quality standards
• High commitment, flexibility, initiative, and team spirit
• Very good communication with peers, technical teams, and business representatives
• Experience working in an international environment
• Flexibility to work outside of normal working hours an on-call arrangements