Sales Executive

Role & responsibilities

Job Summary:

The Sales Executive position at Trance Form's Tiles / Sanitary Ware/Hey Concrete/Nova mix department entails engaging with customers, generating leads, delivering product presentations, and closing sales. Effective communication and relationship management skills are key requirements for this role.

Key Responsibilities:

1. Customer Engagement:

• Attend to customers in the showroom.
• Assist customers in selecting products.
• Provide product presentations and customizations as needed.
• Respond to customer calls and inquiries promptly.

2. Sales Process Management:

• Generate leads through architects, existing customers, and update in software tools.
• Follow up the lead and keep software updated at real time status
• Prepare and present quotations to customers, including reviewing discount structures.
• Negotiate and finalize quotations after obtaining approval from directors.
• Convert orders upon receiving advance payments or client purchase orders.
• Ensure Indent are sent against sales order or inventory is blocked in warehouse against sales orders.

• Follow up with clients for due payments and ensure timely delivery.
• Avoid mistake to keep customers satisfied.
• Never give wrong commitment which create customer complaints.

1. Site Visits and Customizations:

• Conduct site visits to gather measurements and understand customization requirements.
• Ensure all specific customer requirements are met and documented.

2. Inventory and Display Management:

• Ensure new arrivals are displayed in the showroom.
• Manage the display of products available in the warehouse.
• Focus on clearance sales and non-moving items.

3. Team Collaboration and Administration:

• Work closely with accounts, logistics, purchase, and warehouse departments.
• Coordinate sales returns with the logistics and accounts team.
• Achieve monthly, quarterly, and yearly sales targets.
• Own the responsibility for targets and customer satisfaction.

Note: - Additional responsibilities can be added if required by Management.

Competency-Based Responsibilities Matrix:

Key Responsibility Area

Key Performance Indicator (KPI)

Skills Required

Customer Engagement

Low customer complaints

MS Office, Communication, Presentable

Sales Process Management

Achievement of sales targets, low customer dues

Negotiation, Sales, Follow-up skills

Site Visits and Customizations

Accurate measurements and customizations

Problem-solving, Attention to detail

Inventory and Display Management

Display accuracy and clearance sales

Inventory management, Organizational skills

Team Collaboration and Administration

Effective teamwork and target achievement

Teamwork, Adaptability, Coordination

Educational Qualifications:

• Required:

  Any Graduate

Experience:

• Total Experience:

  3 to 7 years

• Specific Industry Experience:

  Product knowledge and spoken communication skills

Looking for only good looking female candidates

Preferred candidate profile

Interested can share CV to sheetal.k@talent21.in or connect on 9281016261