0 - 3 years

2 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities:

  • 1. Lead Management & Customer Communication
  • Call new leads received from Tradeindia and other such platforms. Understand their requirements,
  • introduce company products to generate interest.
  • Follow-up to convert leads into potential customers.
  • Visit prospective clients on the field when required to understand their needs and present product
  • offerings.
  • 2. Customer Relationship & Feedback
  • Build long-term customer relationships through timely communication and service support.
  • Collect feedback from existing customers on product quality, delivery, and service experience.
  • Coordinate with internal departments to resolve customer queries promptly.
  • 3. Sales Coordination & Documentation
  • Prepare quotations, sales invoices, and purchase orders (POs).
  • Ensure all sales-related documentation is complete, accurate, and filed systematically.
  • Support the team in maintaining an updated customer database and sales records.
  • 4. Payment & Collection Follow-Up
  • Regularly follow up with customers for pending payments.
  • Share payment status reports with the management on timely basis.
  • Maintain strong communication and professionalism in all payment-related interactions.
  • 5. Reporting & Analytics
  • Prepare daily, weekly & monthly MIS covering leads, enquiries, sales performance, collections etc.
  • Present insights to the management team for decision-making and process improvement.
  • 6. Inventory & Material Coordination
  • Create various master databases
  • Maintain accurate records of Goods Receipt (GR), Goods Issue (GI), & inventory updates in system.
  • Ensure that all sales and material movements are properly recorded in the system.
  • Assist in stock reconciliation and report discrepancies, if any.

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