Sales Executive (Flight Ticket Booking)

Overview

We are looking for a motivated and customer-focused Sales Executive with experience in flight ticket booking and travel services. The ideal candidate should have strong communication skills, excellent product knowledge, and the ability to handle end-to-end travel booking queries.

Key Responsibilities

• Handle customer inquiries related to domestic and international flight bookings.
• Provide fare quotes, itinerary options, and assist customers in selecting the best travel deals.
• Book flight tickets using GDS systems (Amadeus/Sabre/Galileo) or online portals.
• Manage PNR creation, modification, cancellation, and refunds.
• Maintain strong relationships with customers to ensure repeat business.
• Achieve monthly sales targets and contribute to revenue growth.
• Resolve customer issues quickly and professionally.
• Keep updated with airline policies, promotional fares, and travel regulations.
• Coordinate with airlines, travel partners, and internal teams as needed.
• Prepare daily sales reports and maintain booking records.

Skills & Qualifications

• Minimum 1–3 years of experience in flight ticketing or travel sales.
• Knowledge of GDS (Amadeus/Sabre/Galileo) is preferred.
• Strong communication, negotiation, and customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Basic computer proficiency (Excel, Email, CRM tools).
• Attention to detail and accuracy in ticketing.

Optional (Add if needed)

• Experience in holiday packages or visa processing.
• Ability to work flexible shifts (if required).

Salary

• As per industry standards + incentives based on sales performance.

Job Type: Full-time

Pay: ₹12,000.00 - ₹25,000.00 per month

Work Location: In person