Sales Executive (Female Preferred)

Job Description:

We are seeking a highly motivated and organized Sales Coordinator to join our dynamic sales team. The ideal candidate will play a key role in supporting our sales process, engaging with customers, coordinating with clients and internal teams, and ensuring smooth operations throughout the sales cycle. If you are a proactive, customer-focused professional with experience in sales coordination and excellent communication skills, we would love to hear from you.

Key Responsibilities:

• Client and Customer Support:
• Build and maintain strong relationships with existing and potential B2B customers.
• Address customer inquiries and resolve any issues in a timely and professional manner.
• Serve as the primary point of contact between the sales team, clients, and other stakeholders.
• Coordination & Documentation:
• Assist in the preparation and processing of sales documentation, contracts, and orders.
• Ensure all sales paperwork is accurate, complete, and properly filed.
• Maintain records of customer interactions and transactions in an organized manner.
• Sales Process Support:
• Track and follow up on leads, submit quotes, follow up sales opportunities.
• Ensure timely processing of quotes, orders, and delivery schedules.
• Collaborate with other departments to ensure a smooth workflow from order initiation to fulfillment.
• Customer Service Responsibilities:
• Provide excellent customer service throughout the sales process, from initial contact to post-sales support.
• Address customer complaints, concerns, or special requests effectively.
• Sales Reporting and CRM Management:
• Update and maintain customer information in the CRM system
• Other Administrative Tasks:
• Assist in the creation of sales presentations and proposals.
• Coordinate internal and external meetings as needed.
• Assist in inventory management, shipment tracking, and delivery coordination.

Skills and Qualifications:

• Experience: 1-4 years of experience in sales coordination, customer service, or related field.
• Education: Bachelor’s degree or equivalent in business, marketing, or a related discipline.
• Communication: Excellent verbal and written communication skills with the ability to engage with various stakeholders professionally.
• CRM Knowledge: Familiarity with CRM systems, with Salesforce experience preferred.
• MS Office Skills: Proficient in Microsoft Excel, Microsoft for data analysis, reporting, and tracking purposes.
• Customer-Centric: Strong customer service orientation with the ability to manage and prioritize client needs.
• Organizational Skills: Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Team Player: Ability to collaborate effectively with cross-functional teams and work independently when needed.

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹400,000.00 per year

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• Current CTC
• Expected CTC

Education:

• Bachelor's (Preferred)

Experience:

• Sales: 2 years (Required)

Work Location: In person