Posted:6 hours ago|
Platform:
Work from Office
Full Time
The Salespersons role is to proactively manage customer relationships, manage opportunities from current and new customers and close deals in a way that meets customer needs and maximizes KONEs order book and profitability.
Customer relationship management • Proactively develops and creates customer relationships in his/her area of responsibility • Is accountable for developing KONE position in his/her customer base or market area • Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling) • Ensures customer satisfaction and solves complaints with the rest of KONE team • Documents the customer and contact information, maintains customer data Sell • Proactively generates opportunities from outside current customer base, • Handles RFQs • Is accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets • Is accountable for finding customer needs and that KONEs solution matches with the needs • Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority • Validates that the contents of the contract are in line with the negotiation process outcome • Maintains full information of opportunities, tasks and visits (sales funnel management) • Responsible for timely and accurate reporting in CRM • Responsible for gathering relevant information about market and competitors from the field • Supports the finance function in money collection. • Drives execution of her/his individual sales plan.
• Expertise on selling cycle, pricing & purchasing strategies
• Sales funnel management.
• Business planning.
• Market and competitor awareness
• Analytical expert on MIS report
Regards
Sonal Ojha
Kone
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