Sales Development (SaaS)

Hello there! Infrrd here.

Havent heard of us before No problem. First off, its pronounced In-fur-d.

The Enterprise AI company that uses AI and Machine Learning technologies to help our customers automate human tasks. And Intelligent Document Processing (IDP) company helping enterprises extract, understand, and act on data locked in complex documents. Our solutions empower some of the worlds leading organizations in mortgage, insurance, construction, and manufacturing to automate what once seemed impossible.

Sales Development Coordinator (Setter)

between marketing and sales

Key Responsibilities:

• Own the lead response process: respond to every new lead within minutes, not hours.
• Call, email, and engage every inbound lead multiple time across different touchpoints.
• Coordinate with the sales team to schedule and confirm meetings with qualified prospects.
• Be available in real-time during peak US hours (3:00 PM to 12:00 AM IST) to manage incoming meetings and client interactions.
• Monitor lead status in the CRM, ensuring zero drop-offs or missed follow-ups.
• Collaborate closely with the marketing team to understand campaign performance and lead sources.
• Flag cold leads, recycle them for nurture, and re-engage when appropriate.
• Prepare and maintain daily reports for lead follow-ups, meeting statuses, and prospect feedback.
• Identify process gaps and proactively recommend improvements for conversion optimization.
• Be the lead shepherd , from the moment a lead enters the system to the moment they speak to sales.

Required Qualifications:

• 23 years

  of experience in lead qualification or Sales Development Representative roles in B2B SaaS environment.
• Excellent verbal and written communication skills in English
• Strong understanding of

  sales processes, CRM hygiene

  , and email/phone outreach best practices
• Must have experience working with US clients
• Detail-oriented and process-driven, you dont let things slip
• Hands-on experience with tools like HubSpot.
• High energy, growth mindset, and the ability to work independently with accountability

Why This Role Matters:

youre setting the pace for growth.

Location:

Work Type:

Shift Timing:

Looking forward to speaking with you!