Sales & Customer Support Coordinator

About Us

We are a fast-growing, customer-centric B2B organization operating in the manufacturing and industrial solutions space. With a strong presence across North India, we pride ourselves on delivering quality-driven products and excellent client service. Our culture values proactive thinking, collaborative problem-solving, and continuous learning. If you're looking to kickstart your career in a professional environment where growth and contribution are equally valued we'd love to meet you.

Role Overview

We are looking for a dynamic and enthusiastic Sales & Customer Support Coordinator to join our team. This role is ideal for fresh graduates or early-career professionals eager to grow in a fast-paced, client-facing environment. You'll be the first point of contact for many of our customers and play a key role in supporting our sales operations.

Key Responsibilities

• Generate qualified leads through calls, WhatsApp, and email campaigns.
• Handle incoming calls and customer inquiries with professionalism and courtesy.
• Maintain and update customer communication records using internal tools or CRM systems.
• Collaborate with the Sales Team to ensure smooth order coordination and follow-ups.
• Assist in preparing basic reports and client updates as needed.

Essential Qualifications

• Fluent in English and Hindi (spoken and written).
• Graduate in Arts, Science, or Commerce from an English-medium CBSE background.
• Excellent communication, interpersonal, and organizational skills.
• Basic comfort with MS Office (Excel, Word, Outlook).

Preferred Qualifications (Nice-to-Have)

• Familiarity with CRM tools (e.g., Zoho, Salesforce, etc.).
• Prior exposure to B2B environments, manufacturing industries, or inside sales roles.
• Ability to multitask and manage time efficiently in a fast-paced setting.

Why Join Us

• Opportunity to learn and grow in B2B sales coordination.
• Exposure to real-world client management in the manufacturing sector.
• A supportive team culture that encourages initiative and professional development.