Sales & Customer Service Trainer

Company Description

At Prudentia Learning Solutions, we provide integrated solutions addressing the Talent Value Chain. Our offerings include online assessments to gauge talent at various stages, learner-centric blended learning solutions to develop talent cost-effectively, continuous training and assessments for progressive talent measurement, and effective talent engagement via “Skill Fests.” Our performance management solutions ensure continuous training and performance tracking to help retain the right talent.

Role Description

This is a full-time on-site role for a Telecom Trainer located in Gurgaon. The Telecom Trainer will be responsible for designing and delivering training programs, conducting assessments, creating training materials, and monitoring participant progress. Day-to-day tasks include facilitating telecom-related training sessions, developing training strategies, assessing trainee performance, and collaborating with team members to ensure training effectiveness.

Qualifications

• Experience in designing and delivering training programs
• Strong knowledge of telecom industry practices and technologies
• Excellent presentation and facilitation skills
• Ability to assess trainee performance and provide constructive feedback
• Proficiency in creating training materials and content
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Bachelor’s degree in Telecommunications, Education, or related field
• Experience in the education or training industry is a plus