Sales & Customer Engagement Executive

3 years

1 - 3 Lacs

Posted:1 month ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Overview:

We are looking for a results-driven Sales & Customer Engagement Executive with 3 to 4 years of experience in managing client relationships, understanding customer needs, and driving the sales process. The ideal candidate will be responsible for handling sales inquiries, preparing competitive quotations and proposals, and ensuring high customer satisfaction throughout the sales cycle.

Key Responsibilities:

  • Sales Execution:

Identify and engage with prospective clients, respond to inquiries, and convert leads into sales opportunities.

  • Customer Interaction:

Build and maintain strong client relationships through regular communication, timely follow-ups, and effective issue resolution.

  • Requirement Analysis:

Understand client needs, pain points, and business goals to offer suitable products, services, or solutions.

  • Quotation & Proposal Preparation:

Create tailored commercial proposals and quotations in coordination with internal teams; ensure accuracy, clarity, and timely delivery.

  • Sales Coordination:

Collaborate with internal departments (technical, finance, operations) to ensure smooth order execution and customer satisfaction.

  • Reporting:

Maintain sales documentation, track pipeline activities, and prepare periodic reports for management.

Requirements:

  • Bachelor’s degree in Business, Marketing, or a related field.
  • 2 to 3 years of proven experience in B2B sales, client engagement, and proposal management.
  • Strong communication, negotiation, and interpersonal skills.
  • Proficiency in MS Office (Excel, Word, PowerPoint); experience with CRM tools is an advantage.
  • Ability to work independently and manage multiple client accounts effectively.

Preferred Qualifications:

  • Experience in IT solutions, software services, or industrial sales.
  • Familiarity with pricing structures, proposal formatting, and sales documentation best practices.
  • Target-driven, proactive, and customer-focused attitude.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Education:

  • Bachelor's (Preferred)

Language:

  • English (Preferred)

Work Location: In person

Speak with the employer
+91 9822043976Application Deadline: 05/08/2025Expected Start Date: 20/08/2025

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