Sales Coordinator (Jewellery Industry )

Job Title: Sales Coordinator

Location: SEEPZ, Andheri (E), Mumbai

Industry: Jewellery Manufacturing / Export

Job Responsibilities:

• Coordinate between sales team, production, and clients for smooth order execution.
• Handle client queries via phone, email, and WhatsApp in a professional manner.
• Prepare sales reports, order status updates, and MIS for management.
• Assist in maintaining client database and follow-up for orders & payments.
• Support sales team in preparing quotations, invoices, and shipping documents.
• Track and ensure timely dispatch of jewellery orders.
• Work closely with merchandising and logistics teams to meet delivery deadlines.
• Attend to walk-in clients/vendors (if applicable).

Requirements:

• 1–3 years’ experience in sales coordination or back-office support, preferably in jewellery/export industry.
• Good communication skills (English & Hindi).
• Proficient in MS Office (Excel, Word, Outlook).
• Knowledge of ERP/CRM will be an added advantage.
• Ability to multitask and work under pressure.

Key Skills:

• Sales Coordination
• Client Communication
• Order Management
• Reporting & Documentation
• Time Management

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Provident Fund

Work Location: In person