Sales Coordinator

Role Overview

The Sales Coordinator will play a vital role in supporting the sales team by managing administrative tasks, coordinating with clients, and ensuring smooth execution of sales operations. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. The Sales Coordinator acts as a bridge between customers, the sales team, and other internal departments to ensure seamless communication and timely delivery of services/products.

Key Responsibilities

• Ensure proper supply and availability of stock by coordinating with logistics and warehouse teams.
• Monitor and update inventory levels in sales and inventory management software.
• Assist with training sales staff on the use of sales software and tools.
• Coordinate and support the organization of sales events, trade shows, and promotional campaigns.
• Assist the sales team with preparing quotations, proposals, and sales agreements.
• Coordinate and follow up on sales leads, inquiries, and client requests.
• Maintain and update customer databases, CRM systems, and sales records.
• Prepare and analyze sales reports, forecasts, and performance metrics for management.
• Liaise with clients to provide product/service information and resolve queries in a timely manner.
• Coordinate with logistics, finance, and operations teams to ensure smooth order processing and delivery.
• Schedule meetings, presentations, and sales events for the team.
• Support the preparation of promotional materials, marketing activities, and campaigns.
• Monitor inventory levels and coordinate with procurement teams when necessary.
• Ensure timely follow-up on payments, contracts, and documentation compliance.

Qualifications & Skills

• Bachelor’s degree in Business Administration, Marketing, or related field.
• 2 years of experience in a sales support, coordination, or administrative role (preferably in [industry, e.g., FMCG/retail/manufacturing]).
• Proficiency in MS Office (Excel, PowerPoint, Word) and CRM software.
• Strong written and verbal communication skills.
• Excellent organizational and multitasking abilities.
• Ability to work independently as well as collaboratively with teams.
• Customer-focused with problem-solving attitude.

Job Types: Full-time, Permanent

Benefits:

• Provident Fund

Work Location: In person