Sales co-ordinator(Back office)

We are seeking a detail-oriented and proactive Sales Coordinator (Back Office) to support our sales team by managing administrative tasks, coordinating internal processes, and ensuring timely communication between departments. This role is critical to maintaining operational efficiency and delivering excellent customer service.

Key Responsibilities

• Coordinate and process sales orders, quotations, and invoices accurately and promptly.
• Maintain and update customer databases, sales records, and CRM systems.
• Liaise with logistics, finance, and inventory teams to ensure timely delivery and billing.
• Prepare regular sales reports, forecasts, and performance metrics for management.
• Assist the sales team with documentation, follow-ups, and client communications.
• Handle customer inquiries and resolve issues related to orders, payments, or deliveries.
• Monitor stock levels and coordinate with procurement for replenishment.
• Support marketing and promotional activities by preparing materials and tracking responses.
• Ensure compliance with company policies and procedures in all sales operations.

Requirements

• Proficiency in MS Office (Excel, Word, PowerPoint) and CRM software.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• Attention to detail and problem-solving mindset

Qualification: B.A.

Experience: Minimum 1 year

Salary: ₹10,000 – ₹13,000 per month

Job Type: Full-time

Pay: ₹10,000.00 - ₹13,000.00 per month

Benefits:

• Health insurance
• Provident Fund