Sales Associate

Summit Hotels & Resort Pvt. Ltd

0 years

1 - 2 Lacs

shiliguri

Posted:2 days ago| Platform: GlassDoor logo

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Skills Required

support service communication

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a dynamic and customer-focused Sales & Reservation Executive to join our Corporate Office team. The ideal candidate will handle room reservations, support sales activities, and ensure a seamless booking experience for guests across all Summit Hotels & Resorts properties.

Key Responsibilities

Handle hotel room reservations through calls, emails, online portals, and OTAs
Respond promptly and professionally to guest inquiries and booking requests
Coordinate with hotel operations teams for room availability and special requests
Maintain accurate reservation records and update booking systems
Support corporate and travel agent bookings
Assist the sales team with follow-ups, confirmations, and reports
Ensure high standards of customer service and communication

Key Requirements & Skills

Good computer knowledge (MS Office, email handling, reservation systems)
Fluency in English, Nepali, and Hindi
Strong communication and interpersonal skills
Experience in the hospitality industry is an added advantage
Ability to work in a fast-paced environment

Job Type: Full-time

Pay: ₹12,000.00 - ₹17,000.00 per month

Benefits:

Health insurance
Internet reimbursement
Paid sick time
Provident Fund

Work Location: In person

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