Sales Associate

• Prepare sales plan based on target (Weekly, Monthly).

• To wish customer, make ensure provided welcome drink.

• Collect customer details as per KYC, Provide Privilege e -Card If required.

• Listen to customer requirements and budget & assist customer to show all products display.

• Give awareness about product based on brand, quality, price and required product.

• To cross check the measurement details and requirements.

• To help customer to choose right product & ensure customer is aware about the features of product.

• Cross check the selected products After Sales Order.

. Ensure the payment mode, provide cash receipt and sales order, confirm the time and date of delivery.

• Handover sales order to delivery section and mention the date, time and payment mode

• Ensure the proper delivery.

• After Service -

Maintain Relationship with Customer. To give a feedback call regarding product and installation

· Customer service –

1. To provide quick response.

2. Handover to concerned dept.

3. Ensure they get proper solution

· Service –

1. Provide the Installation Instructions, return policies, guarantee policies, customer care number.

· Ensure the closed complaints with the customer whether he / she satisfied (feedback).

· Display update against available stock.

· Daily display checking and remove out of stock.

· Remove discontinued products & broken / damaged items from display.

· Ensure the neatness and cleanliness

Ensure the price tag And product description on displayed materials

· Follow up Enquiry Customers daily & weekly

Participate In Training Program.

• Maintain training diary, must participate all training class

Catalogues

Keep Catalogues and update properly.

· Enquiry of order requirements.

· Short supply of products.

· Customer complaints.

Daily Sales reports

· Maintain high customer satisfaction pre & post sales.

· Provide 100% swift service availability to meet customer needs on incase of urgency.

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Ability to commute/relocate:

• Kannur, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Tiles & Sanitary Field: 2 years (Preferred)

Language:

• English (Preferred)

Work Location: In person