Sales And Marketing Associate

Role Overview: As a Business Development Executive/Sales and Marketing Associate at First Connect Worldwide LLC (INDIA), you will play a crucial role in supporting sales and logistics operations. Your responsibilities will involve managing customer inquiries, assisting with freight quotes, coordinating shipments, and ensuring smooth communication between all parties involved. The ultimate aim is to provide exceptional customer service, maintain organized processes, and help the sales team achieve revenue targets effectively. Key Responsibilities: - Support freight brokers and sales executives with daily sales activities. - Assist in quoting and coordinating shipments with carriers and customers. - Track shipments and provide timely updates to customers and internal teams. - Communicate with carriers to confirm availability, rates, and transit times. - Prepare necessary documents such as rate confirmations, bills of lading (BOL), and shipment schedules. - Generate and maintain reports on sales performance, customer activity, and key performance indicators (KPIs). - Offer high-level customer service and proactively resolve issues or delays. - Coordinate with the accounting department for billing and invoice reconciliation. - Maintain organized records of quotes, contracts, and shipment history. Qualifications: - Bachelor's degree in business, logistics, or a related field is preferred. - 3 years of experience in Ed tech, Telesales, logistics transportation, or freight brokerage is advantageous. - Familiarity with different freight types (LTL, FTL, intermodal) and logistics terminology is a bonus. Company Details (if available): First Connect Worldwide LLC (INDIA) is a licensed Freight broker company that specializes in providing comprehensive transportation and logistics solutions across the USA. The company, with a team of highly trained professionals, ensures seamless and efficient shipping services to meet customer expectations. Being a proud member of various industry associations, First Connect Worldwide upholds top-tier logistics solutions and freight brokerage services, leading to positive customer feedback and industry recognition. Skills: - Strong organizational and multitasking skills. - Excellent verbal communication abilities. - Proficiency in Microsoft Office tools (Excel, Word, Outlook). - Ability to work well under pressure and meet deadlines. - Attention to detail and accuracy in data entry and documentation. - Team player with a customer-centric approach.,