Sales And Customer Relationship Executive

Key Responsibilities:

* Sales Management:
* Actively engage with new and existing customers to understand their needs and recommend suitable ceramic and sanitary ware products.* Achieve and exceed sales targets and key performance indicators (KPIs).* Prepare and deliver compelling sales presentations and product demonstrations to potential clients.* Negotiate contracts, pricing, and terms of sale to close deals effectively.* Stay informed about market trends, competitor activities, and new product launches to maintain a competitive edge.

* Customer Relationship Management:
* Build and maintain strong, positive relationships with customers, including architects, builders, contractors, and individual homeowners.* Serve as the primary point of contact for customer inquiries, feedback, and complaints, ensuring timely and effective resolution.* Promote a culture of responsiveness and reliability, ensuring customers feel valued and heard.* Conduct follow-ups to ensure customer satisfaction and generate repeat business and referrals.* Maintain an accurate and up-to-date customer database and sales records.

* Product Knowledge and
Communication:* Possess a strong understanding of our full range of ceramic tiles, sanitary ware (WC, sink, basins etc.), and other related items.* Effectively communicate the features, benefits, and value proposition of our products to diverse customer segments.* Provide expert advice and technical information to assist customers in making informed purchasing decisions.

Required Skills and Qualifications:
* Education: A Bachelor's degree in Commerce (B.Com) or any other relevant bachelor's degree is required.* Experience: Proven experience in sales and customer relationship management, preferably within the ceramic, sanitary ware, building materials, or a related industry.

* Communication:
* Exceptional verbal and written communication skills with the ability to articulate complex information clearly.* Demonstrated ability to build rapport and trust with a wide range of customers.* Strong listening skills to understand customer needs and provide tailored solutions.* Customer-Centric Mindset: A strong commitment to customer satisfaction and a proactive approach to problem-solving.

* Other Skills:
* Excellent negotiation and closing skills.* Ability to work independently and as part of a team.* Proficiency in using CRM software and Microsoft Office Suite.* Results-oriented with a strong drive to meet and exceed targets.

What We Offer:
* Competitive salary with a performance-based incentive structure.* Opportunities for professional growth and career advancement.* A supportive and collaborative work environment.* Training on new products and sales techniques.

Timing:9:30 am-7 pm

Working Days: 6

Experience:2-3 Years

Location: Vesu

Contact: 7984150962

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Language:

• English (Preferred)

Work Location: In person

Speak with the employer
+91 7984150962