As a Sales Advisor at H&M, you'll play a key role in creating an outstanding customer experience. you'll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you'll contribute to both your own success and the success of the company.

You will:

Share your fashion and product knowledge to help customers make informed choices.

Collaborate with your team to deliver exceptional service at every step of the customer journey.

Ensure the sales floor and back of house are we'll-stocked, organized, and inviting.

Support with opening and closing of the store.

Represent yourself and the brand positively during all customer interactions.

WHO you'll WORK WITH

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores contributes to creating an inspiring and welcoming environment. you'll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

WHO YOU ARE

Experience in customer service within fashion, retail, or similar fields.

And people who are

Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.

Thriving in collaborative and dynamic environments.

Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.

Flexible and action oriented.

WHY you'll LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.

We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.

We are an inclusive company where you're encouraged to be yourself at work

You will have access to a large global talent community, where career growth and aspirations have no limits.

We believe in supporting your overall we'llbeing and offer comprehensive benefits inclusive of health insurance, we'llness for self and family.

you'll be able to express your personal style with our employee discount at H&M group.

We offer 5 days of working in a week to have great work life balance.

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H&M

Retail, Fashion

Stockholm

170,000 Employees

215 Jobs

Key People

Helena Helmersson

CEO
Karl-Johan Persson

Chairman of the Board
Nicolas A. Decker

CFO
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Sales Advisor