Sales Administrator

A sales administrator provides crucial administrative and organizational support to a sales team by processing orders, managing customer records, handling invoicing, and compiling sales reports. Key duties include order entry, customer service, database management, coordinating deliveries, and ensuring accurate record-keeping to support sales efforts and maintain customer satisfaction. Key Responsibilities

• Order Management: Receive, process, and verify sales orders from customers, ensuring accuracy in details and payment information.
• Invoicing: Generate and track invoices for sales transactions and process customer payments.
• Customer Support: Respond to customer inquiries, questions, and complaints via phone, email, or in person.
• Database Management: Maintain and update customer and sales records in company databases.
• Reporting: Compile and maintain accurate monthly, quarterly, or annual sales reports for management.
• Coordination: Liaise with other departments and coordinate with customers to manage product deliveries and inventory levels.
• Administrative Support: Assist the sales team with various administrative tasks and special projects as needed.

Key Skills & Qualifications

• Organizational Skills: Strong organizational skills are essential for managing sales data and processes efficiently.
• Communication Skills: Excellent written and verbal communication skills are needed for interacting with customers and colleagues.
• Customer Service: A dedication to providing excellent customer service is vital for retaining clients.
• Attention to Detail: The role requires a meticulous approach to ensure accuracy in orders, invoices, and customer records.
• Computer Proficiency: Familiarity with various software, including CRM (Customer Relationship Management) systems and other office suites, is beneficial.
• Education: A high school diploma or equivalent is often sufficient, though an Associate's degree may be preferred.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Sales administration: 1 year (Preferred)

Location:

• Jamshedpur, Jharkhand (Preferred)

Work Location: In person