RPMG: Strategy - Shared Services professional

Shared Services Specialist is Responsible for efficient management of vendor onboarding and management, ID card issuance, and other operational tasks related to the collection portfolio This role requires a strong understanding of collection processes, advanced MS Office skills, and the ability to coordinate effectively with internal and external stakeholders

1) Vendor Onboarding: i) Coordinate with the business to identify vendor requirements ii) Conduct due diligence on potential vendors iii) Prepare and execute vendor onboarding documentation iv) Ensure timely and accurate data entry into relevant systems v) Maintain vendor records and documentation 2) ID Card Management: i) Coordinate ID card production and distribution ii) Maintain ID card inventory and tracking systems iii) Manage ID card related queries and issues iv) Ensure compliance with ID card policies and regulations 3) Collection Operations Support: i) Provide administrative support to the collection team ii) Assist with data entry and report generation iii) Maintain accurate records and documentation iv) Participate in process improvement initiatives 4) Data Management: i) Ensure data accuracy and integrity ii) Prepare and analyze reports as required iii) Utilize advanced MS Office tools (Excel, Word, PowerPoint) for data analysis and presentation 5) Compliance Adherence: i) Stay updated on relevant regulations and guidelines ii) Ensure compliance with internal policies and procedures

Qualifications
Bachelor s degree in commerce, Management, or related field Minimum of 2 years of experience in a shared services or administrative role Experience in the banking or ficial services industry Knowledge of vendor management systems and processes Experience with data analysis and reporting Role Proficiencies: Strong understanding of collection processes and terminology Advanced proficiency in MS Office applications (Excel, Word, PowerPoint) Excellent organizational and time management skills Attention to detail and accuracy Strong interpersonal and communication skills Ability to work independently and as part of a team Problem-solving and analytical skills Customer service orientation Adaptability and flexibility Results-oriented Teamwork and collaboration