RPA Business Analyst

Job Title: RPA Business AnalystLocation: Hyderabad?

?The Opportunity?Enterprise Automation Business Analyst will work closely with business teams to review their processes end-to-end, identify opportunities for building automation using RPA (Robotics Process Automation) software, and suggest process improvements to make automation viable. Additionally, the Business Analyst will lead the RPA team in feasibility analysis, prepare detailed process analysis and automation requirement documentation, and work directly with developers and testers to solution new automation implementations.? The Business Analyst will maintain an ongoing relationship with business partners and technology partners.??The Impact:?The ideal candidate will have a strong background in process analysis and improvement for application or RPA design, as well as excellent communication skills. A successful candidate will be collaborative, highly analytical and detailed, passionate for process automation and problem-solving, and an excellent communicator.??What to Expect as Part of MassMutual and the Team?Regular meetings with the international Enterprise Automation teamFocused one-on-one meetings with your managerAccess to mentorship opportunitiesNetworking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource GroupsAccess to learning content on Degreed and other informational platformsYour ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

Responsibilities

Process Analysis & Documentation: Conduct end-to-end process reviews and identify automation opportunities. Prepare Process Definition Documents (PDD) and Business Requirement Documents (BRD). Perform feasibility analysis for automation and recommend optimizations.Stakeholder Engagement: Collaborate with business process owners to capture requirements. Act as a liaison between business teams and RPA developers. Facilitate workshops and UAT sessions for automation validation.Solution Design Support: Work with Solution Architects and UiPath developers to ensure alignment of requirements and technical design. Participate in brainstorming sessions for automation solutions.Testing & Quality Assurance: Assist in creating test scenarios and validating automation outputs. Ensure compliance with enterprise non-functional requirements.Continuous Improvement: Identify reusable components and best practices for automation. Support adoption of advanced capabilities like Document Understanding, Communication Mining, and AI/ML integration.

Basic Qualifications:??

Bachelor's degree in computer science/computer engineering or related?Proven experience in process analysis, process improvement, and RPA implementation5-8 years of related experience in Business Analysis, preferably within the Insurance or technology or financial services industry1-3 years application development?or QA experienceMinimum 3+ years UiPath or equivalent relevant RPA experience strongly preferred?Good oral/written communication and strong commitment to professional/service excellence?Strong analytical and problem-solving skills?Excellent communication and interpersonal skills?Effective relationship building skills?Ability to work independently and collaboratively in a fast-paced environment??Comfortable with ambiguity and unexpected challenges in an environment in its early stages of continuous improvement?Affinity for a high-performance, project-oriented work environment; ability to pivot to critical path tasks as necessary?Experience with RPA tools like UiPath, Automation Anywhere, or Blue Prism is highly desirable?Proficiency in process documentation tools such as Visio, Lucidchart, or similar?Proficiency in Microsoft Office suite (PowerPoint, Excel, Word)?Experience with Intelligent Document processing, OCR/IDP, NLP, Agentic AI or other Artificial Intelligence automation capabilities is highly desirable?Team oriented individual and self-starter who excels at learning new processes and business functions?Enthusiasm to work with a global team.Flexibility to work in U.S. time zones preferred.?

Certifications (Preferred)

UiPath Automation Business Analyst or UiARD certification.Agile/Scrum certification.