About the job: Key responsibilities: 1. Handle document management and maintain records efficiently. 2. Prepare invoices and ensure timely processing. 3. Respond to client inquiries and manage email communication. 4. Match warehouse stock and update inventory records. . Who can apply: Only those candidates can apply who: are from Mumbai only Salary: ₹ 2,00,000 /year Experience: 0 year(s) Deadline: 2025-06-14 23:59:59 Skills required: MS-Word, MS-PowerPoint, MS-Excel and English Proficiency (Written) Other Requirements: Graduate Or under graduate, computer skills About Company: we are a Metal Trading company, based at Borivali mumbai, having warehouse at Bhiwandi , since 1975
About the Role: We are seeking a results-driven In-House SEO Specialist to join our team and take ownership of our brands online visibility and search engine performance. This individual will be responsible for improving our website’s ranking, expanding our digital presence across North America, and using modern AI tools to enhance efficiency in SEO tasks, content generation, and social media management. Please note, excellent written and verbal communication skills in English is required. Key Responsibilities: Search Engine Optimization (SEO): Improve organic search rankings for target keywords in the North American region. Conduct keyword research, site audits, backlink analysis, and competitor benchmarking. Optimize on-page SEO including meta tags, headers, content, and internal linking structure. Link Building & Outreach: Identify and create online profiles/directories/blogs/forums that can link back to our website. Build high-quality backlinks through ethical and white-hat SEO strategies. Content Creation & AI Utilization: Use AI tools (like ChatGPT, Jasper, Canva, etc.) to generate SEO-friendly blog posts, website content, and visual content. Collaborate with internal teams to create compelling and informative digital content. Social Media Management: Manage and post regularly on the company’s social media platforms (Instagram, Facebook, LinkedIn, etc.). Create engaging visuals and captions to support brand awareness and online reach. www.BackOfficeSquad.com WTPL Performance Tracking & Reporting: Monitor website analytics (Google Analytics, Search Console) and SEO KPIs. Prepare regular performance reports and recommend improvements based on data insights. Requirements: Proven experience in SEO strategy and execution, preferably for North American audiences. Strong understanding of Google algorithms, ranking factors, and search engine behavior. Highly tech-savvy with hands-on experience using AI tools for content, image generation, and workflow automation. Familiar with major CMS platforms (e.g., WordPress) and SEO tools (e.g., SEMrush, Ahrefs, Moz). Experience with social media platforms and tools like Canva, Buffer, Hootsuite, etc. Ability to work independently, manage multiple priorities, and deliver results. Preferred Qualifications: Background in Digital Marketing, Communications, or related field. Experience in local SEO and Google My Business optimization. Familiarity with HTML/CSS basics and website performance tools (e.g., PageSpeed Insights). If you're a self-starter with a passion for SEO and digital growth, and you thrive on using smart tools to scale results, we want to hear from you! Apply now and be part of a fast-paced, innovative team focused on growing a leading brand across North America.
Shift: Night Shift (USA Timings as per IST) Qualification: Graduate (Preferred) Experience: 1 year or more. Job Overview: PLEASE NOTE IT WILL BE NIGHT SHIFT. ONLY THE CANDIDATES WHO ARE FLUENT IN ENGLISH AND HAS AN AMERICAN ACCENT WILL BE CONSIDERED. Voice process experience preferred. We are seeking a highly motivated and dedicated Call Center Executive to join our team. The ideal candidate must possess excellent communication skills in English, have an American accent/US accent, a be tech-savvy, and demonstrate a strong commitment to punctuality and attendance. This role requires the individual to handle inbound and outbound communication effectively via calls, emails, and live chat. Preference will be given to candidates who have an American/US accent and has experience working for a USA based voice process. Key Responsibilities: Handle customer inquiries efficiently through calls, emails, and live chat. Provide prompt and professional responses to customer concerns and issues. Maintain clear and fluent communication in English at all times. Attend internal meetings with the camera ON to ensure effective communication and participation. Demonstrate technical proficiency to navigate various software platforms and troubleshoot basic technical issues. Accurately document customer interactions and update records in the company's CRM system. Follow company protocols and maintain confidentiality when handling sensitive information. Requirements: Fluent in English (both verbal and written communication is mandatory). US/American accent. Comfortable working night shifts in alignment with USA timings. Proficient in using computers, communication tools, and customer support software. Willingness to engage in video calls during internal meetings with the camera ON. Strong multitasking skills with the ability to prioritize tasks effectively. A high degree of punctuality and regular attendance is essential. Graduation is preferred, though candidates with exceptional communication skills and relevant experience will be considered. What We Offer: Competitive salary with attendance bonus and incentives. Comprehensive training and development programs. A dynamic and supportive work environment. Opportunities for career growth and advancement. If you are an enthusiastic professional with excellent communication skills and a proactive attitude, we encourage you to apply and become a part of our growing team. Role: Customer Support Associate/Call center executive Industry Type: Analytics / KPO / BPO / Research Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success/Customer support
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