Warm Greetings from Rivera Manpower Services! We Are Hiring Senior Technical Support Associate for a Leading IT Firm Experience Required: Minimum 1 year in International BPO (Technical Support ) Preferred: Immediate joiners or candidates with a 30-day notice period Call and Book Your Interview: Ananya 8884496986 Sindhu 9986024649 Don't miss this opportunity to advance your career! Position Summary Provide 1st level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Provide professional, service minded and dedicated support to the assigned business area based on defined Service Level Agreements, being the connection between end-users and product teams. Drive modern support principles fulfilling co-workers support needs in a timely and seamless manner, being the single point of contact for all digital related questions and issues requiring deeper knowledge and skillset. Strengthen the support by increasing the ability of solving more complex problems closer to the endusers, saving time and effort for both the end-users and product teams. Required skill set Analytical and Problem solving skills Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently Display ownership and accountability Quickly build trust and confidence with customer Own and resolve customer issues efficiently, effectively and empathetically Mandatory requirement for experienced candidates: Min. 12 months work experience in Service Desk/ Tech support process providing remote support for Laptops / Desktops / LAN Issues / Application support/ Small Forms etc. Intermediate knowledge of OS (Windows XP-10), Browsers, MS Office suite Intermediate knowledge of T/S Small Forms (iOS, Andrioid, Windows) Experience of working within a busy Service Desk environment, showing experience of systems, support, diagnostic and resolution. Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions Intermediate knowledge of Network collaborations & VPN T/S Basic networking knowledge Time Management Skills Being proactive and show the utmost respect for customers time Good time management, ensuring all contacts with customers add value Ability to Multitask Communication & Relationships Skills To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, web tickets, chat and e mail. Offering advice to end users on all IT related areas. This will include working as part of a team, in order to share knowledge and work together to increase performance standards. Skills & Knowledge Good knowledge of the business area and good understanding of how the products and services in the area are connected together Excellent verbal and written communication skills High level of interpersonal skills, including active listening and understanding Good knowledge of ITIL, agile frameworks, service governance model Work to tight deadlines / service levels Strong understanding of prioritization needed during business-critical issues Broad knowledge of IT products, services and terminology Aptitudes Passionate about delivery of high-quality support Motivated by continuously developing and enhancing self in support practices and staying at the frontier of modern principles and framework Energized by working both independently and in cross-functional teams establishing good relationships General support knowledge of Operating systems across various platforms, general productivity applications like MS outlook, MS excel, Lotus Notes etc. Ability to work as part of a team or on own initiative. Job duties and responsibilities Solve more complex issues within the assigned business area, coming in through different support channels in order to improve co-worker efficiency Register, analyse, prioritise, solve and assign all incoming cases during the agreed time in an accurate and efficient manner ensuring high level of quality Drive communication towards end-users and product teams about the progress of ongoing cases by continuous monitoring, analysis, following up and escalation of the case if needed. Drive the support organizations assignment and goals towards the business area by being involved in crossfunctional work to ensure the affordable IKEA Lead in continuously improving the quality of support by building, maintaining and sharing knowledge with colleagues using the common knowledge tools in order to secure fulfilment of business needs Lead in the daily running of the support, ensuring that it meets the defined agreements, KPIs and OKRs, as well as ensuring compliance towards legislations, policies and other requirements To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, intranet and e mail. Update incidents with detailed and relevant information in a timely and effective manner; Contribute with knowledge and educate in onboarding sessions with new colleagues to secure common ways of working and working towards common goals Apply and promote good support practices within an agile/iterative development approach in order to improve time to market and fulfil business needs Education and other requirement Graduate/ B.Sc. Computer Science / or Graduate with any technical degree preffered ITIL trained preferred Willingness to work in rotational shifts Experience of at least 12 months working within a busy Service Desk environment, showing experience of systems, support, diagnostic and resolution. Understanding of ITIL working practices Problem solving associated with a mixed computing environment.

HI WArm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for Claims Specialist / Fraud Recovery Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: 9986267393 /Chethana 7829336034 / 8431904247 / 9380300644 /9986267393 for further Clarification or else you can drop your resume in the email id mentioned below riveramanpowerservices@gmail.com Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30/ 60 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, Chethana 7829336034

Warm Greetings from Rivera Manpower Services! WORK LOCATION :Bangalore We are hiring candidates with excellent communication skills and a minimum of 4+ years of experience in international voice processes, preferably in Banking voice, Insurance voice, or healthcare voice OR Property and Casualty Insurance Mandatory Requirement: Experience in the above domains Willingness to work in US shifts Call and book your interview slots: 7829336034 / 7829336202 / 9380300644 JD for Senior Process Analyst (Service Support Associate) I. Position Summary Service Support Associate play a crucial role in Managing Customer support operations Ensure all client specific records are compliant withregulatory standards. Should work on high quality and timely completion of all client-level due diligence requirements at the onset and renewalof client relationships. Must deliver great customer service standards to define, analyze, to resolve queries and escalations. II. Primary Responsibilities Act as the primary point of contact for the branch (US onshore), providing comprehensive support Understanding and implementation of US HealthInsurance regulatory standards, guidelines, policies and procedures Responsible for end to end support of the policy lifecycle services Support a team of 4 - 5 Client Managers(~70 Accounts) at the branch Be a US HealthInsurance domain expert to conduct end to end renewal activities Foster and maintain a positive relationship with branch (onshore) staff to enhance the overall customer experience Co-coordinating with internal operations team to get the renewal activities completed on time Handle queries effectively, aiming to minimize re-work at service center Ability to identify risks, issues and successfully navigate through to completion Strong time management and organizational skills; ability to work independently and effectively managing multiple tasks at once III. Skills and Competencies Excellent Written and Oral communication skills Interpersonal skills Advanced computer skills (Outlook, Word, Excel and Power Point) are essential Proactive Ownership and Accountability Insurance domain knowledge Logical thinking and decision making IV. Minimum Qualifications and Experience Graduate with 4+ years of experience in HealthInsurance /Customer Care Support Insurance certification good to have (Not mandatory) Transition/onboarding of service - good to have(Not mandatory)

HI Warm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for International Voice To book slots please contact sana 7996180859 (Whatsapp the CV if number is busy) Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 3 months Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, sana 7996180859 rivera.sana1234@gmail.com Rivera Manpower Services

Warm Greetings, Roles and Responsibilities Openings available: Process Name: Technical Support (Non Voice Process) profile Shift Timings: US Rotational Shift Work Location : Bangalore Salary Package : 3.5 lakh - 4.75 lakh Rounds of Interviews : HR round / Manager Round Graduate Qualifications : Under Graduates/ Graduates Post-Graduate Qualifications : Any Post-Graduates Experience Needed : Candidates who are Fresher's / Recent Graduates / Candidates with Backlogs can apply. Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply. (Candidates please call other numbers or SMS if in case the recruiters are busy) CHETHANA : 7829336034 ANNA: 8431721735 *CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED ABOVE TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED. DIRECT WALK-INS TO COMPANY LOCATION NOT ALLOWED / ONLINE APPLICATION NOT ALLOWED. Desired Candidate Profile * Candidates who are Freshers/Recent graduates or relevant experience can apply *Possess good analytical skills - detail oriented *Possess good communication skills, both oral and written *Be familiar with Microsoft applications and working knowledge of MS excel *Have a good attitude - should be committed to the work Perks and Benefits Salary Hikes / Incentives / Night shift allowances / Over-time allowances / Medical benefits also provided.

Greeting!!! Rivera is hiring for HR Recruiters!! Job role: HR recruiter Salary: as per market standards Timing: 9.30 am to 7 pm Location: Indiranagar Candidates who are interested in hiring and are eager to learn more about recruitment can apply. Role & responsibilities Understanding Hiring Needs and Planning: Identify staffing requirements: Work with hiring managers to understand the needs of open positions, including required skills, experience, and cultural fit. Develop recruitment plans: Create a strategy for attracting and hiring candidates, including sourcing methods, advertising channels, and interview processes. 2. Sourcing and Attracting Candidates: Source candidates: Utilize various channels to find potential candidates, including online job boards, social media, professional networks, and internal referrals. Advertise open positions: Post job openings on relevant platforms and ensure they are visible to potential candidates. 3. Screening and Evaluating Candidates: Review resumes and applications: Screen applications to identify qualified candidates who meet the requirements of the job. Conduct initial phone screens: Conduct initial interviews to assess candidates' qualifications and suitability for the role. Schedule and coordinate interviews: Arrange interviews with hiring managers and other relevant stakeholders. Evaluate candidates: Assess candidates' skills, experience, and cultural fit through interviews and other assessments. 5. Other Responsibilities: Maintain HR databases: Keep track of candidate information and recruitment data in HR systems. Stay updated on hiring trends: Stay informed about industry best practices and emerging technologies in recruitment. Analyze recruitment metrics: Track key metrics to measure the effectiveness of recruitment efforts. Communicate effectively: Maintain clear and consistent communication with candidates, hiring managers, and other stakeholders. Build relationships: Develop strong relationships with candidates and hiring managers to ensure a positive hiring experience. Preferred candidate profile Candidates with internship experience are preferred For further queries, feel free to contact or share your CV on whatsapp with Muskaan, 8884496984. Thanks and regards, Rivera Manpower Services.

Job description Warm Greetings from RIVERA MANPOWER SERVICES!!!! Kindly Note: We are looking @ Minimum 1 Year of an experience into Fraud Investigation /Risk Investigation / SAR/ Transaction Monitoring in International BANKING oNLY. Call the below mentioned Number to book your slots and grab the opportunity. CHETHANA @ 7829336034 /9986267393 /9380300644 Roles and Responsibilities : Investigation on Trigger alert for each customer account. Understanding Customer details, source of income activity pattern. Review on customer transaction pattern in the triggered account. Review the associate accounts where the funds being received and being transferred. Eliminate the normal transaction like grocery, shopping, restaurant and other transaction. Investigation on the remaining activity to find any suspicious or involved in fraud. Performing external open search to understand any negative news on the main suspect. Performing KYC check to validate original document being submitted. Off- boarding the client is he has been involved in terms and condition breach. Reporting to regulatory National Crime Agency if any Financial Crime being observed. Understanding customer transaction patter in the account. Fast movement of money like Top-up followed by external transfer or ATM withdrawal. Structuring of money just to avoid the threshold of the system. Desired Candidate Profile *Possess good analytical skills - detail oriented *Possess good communication skills, both oral and written *Be familiar with Microsoft applications and working knowledge of MS excel *Have a good attitude - should be committed to the work Perks and Benefits *One Ways Cab Provided.*Incentives Regards, Chethana - 7829336034 Rivera manpower services

HI Warm Greetings, JOB Location : Bangalore Minimum 3+ Years of experience into Property & Casualty Insurance is a Must Night shift only 6 pm to 3 am & 9 pm to 6 am-NSA of 7500 extra per month. Experience shall be from an international BPO/KPO only. Work from office role as of now. Both way cabs provided if hired within grid. Salary range can be from 5 lac to 10 lac. Call us or Direct Walk-in to office NOTE: Healthcare, vehicle insurance experience will not be considered Call and book your Interview 9986267393 /7829336034 Position Summary In this role, Underwriter Assistant assists the Branch Underwriter & plays a vital role in maintaining customer relationship through timely & accurate services. A person will act as a liaison between multiple parties including Branch Underwriter, Policy Servicing Team, Insurance Carriers, and Insurance Brokers, etc. by answering questions & providing detailed information about the accounts/policies via Phone Calls or Emails. To ensure success, Underwriter Assistant should have a friendly and professional attitude, excellent communication skills, and the ability to stay calm under pressure. Should have good understanding of Insurance Domain & minimum experience of 2 years in P&C Insurance. Must have a knowledge of Insurance Life Cycle & worked into minimum 2 different processes. Being an integral part of the production (sales) team in USA, should be ready to work in Night Shift India Time. Work experience in Surplus Lines Insurance or with Managing General Agent (MGA) or with Insurance Broker would be an added advantage. Candidates with releveant Experience please share resume to riveramanpowerservices@gmail.com Primary Responsibilities : Assist Underwriters in day-to-day duties by: Co-ordinating & collecting information from different stakeholders that requires for underwriting & binding accounts/policies, Binding policies in Carrier as well as Agency Management System along with Invoicing & delivering the same to the clients, Follow-up with clients for bind request, pending information, inspection report recommendation implementation, Ensure all documents/information available in file for policy servicing teams, Handling questions & communication with stakeholders via email & inbound/outbound calls, Updating & ensuring compliance to SL affidavits requirements, Triaging endorsements & cancellations, Facilitating & managing miscellaneous activities that do not require Underwriting decision making Additional Responsibilities Act as a back-up for other Underwriter Assistants to balance work load Play a role of mentor for new joiners as Underwriter Assistants Prepare reports & presentations as per requirement Proactively highlight gaps in the process to the Supervisor Skills and Competencies Excellent verbal & written communication Flexible & customer focused Strong problem solving and analytical approach Proactive & accountable Skilled in multi-tasking & prioritizing Exposure to complaints & escalations management Prioritization of work received through different channels Minimum Qualifications Education Major Any Graduate or Post Graduate/Degree Bachelor Master Licenses/Certificates Regards, Neha

HI Warm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for Claims Specialist / Fraud Recovery Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: 9986267393 /Chethana 7829336034 / 8431904247 / 9380300644 for further Clarification or else you can drop your resume in the email id mentioned below riveramanpowerservices@gmail.com Designation: Claims Specialist Location: Bangalore CTC: Upto 7.5LPA Process: International Voice Process(>1y exp) 15 -30 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, Chethana 7829336034

Warm Greetings from Rivera Manpower Services, Hiring for Fraud Investigation / Risk Investigation / SAR International Banking Location: Bangalore Shift: US Shift Experience: Minimum 2 years in Fraud Investigation / Risk Investigation / SAR / Chargeback specialist within International Banking ONLY Contact: Chethana -9986024649 (WhatsApp your CV if the number is busy) Roles & Responsibilities: Investigate trigger alerts for customer accounts. Analyze customer details, income sources, and transaction patterns . Identify suspicious activities and eliminate normal transactions. Conduct KYC checks to validate original documents. Perform external open searches for negative news on suspects. Off-board clients involved in terms & conditions breaches . Report financial crimes to the National Crime Agency if necessary. Detect structured transactions aimed at avoiding system thresholds. Desired Candidate Profile: Strong analytical skills & attention to detail. Excellent oral & written communication skills . Proficiency in Microsoft Office (Excel, Word, etc.) . Commitment & a positive attitude toward work. Perks & Benefits: Attractive Incentives One-way cab provided Immediate Joiners Only! Call & Book Your Interview Slots Now: Sindhu-9986024649 WhatsApp your CV if the number is busy Regards, Sindhu Rivera Manpower Services

Warm Greetings from Rivera Manpower Services, Hiring for Fraud Investigation / Risk Investigation / SAR International Banking Location: Bangalore Shift: US Shift Experience: Minimum 2 years in Fraud Investigation / Risk Investigation / SAR within International Banking ONLY Contact: send your cv if the call is busy for this number 7996180859 (WhatsApp your CV if the number is busy) Roles & Responsibilities: Investigate trigger alerts for customer accounts. Analyze customer details, income sources, and transaction patterns . Identify suspicious activities and eliminate normal transactions. Conduct KYC checks to validate original documents. Perform external open searches for negative news on suspects. Off-board clients involved in terms & conditions breaches . Report financial crimes to the National Crime Agency if necessary. Detect structured transactions aimed at avoiding system thresholds. Desired Candidate Profile: Strong analytical skills & attention to detail. Excellent oral & written communication skills . Proficiency in Microsoft Office (Excel, Word, etc.) . Commitment & a positive attitude toward work. Perks & Benefits: Attractive Incentives One-way cab provided Immediate Joiners Only! Call & Book Your Interview Slots Now WhatsApp your CV if the number is busy Regards, sana 7996180859 Maria 9986584828 Rivera Manpower Services

Warm Greetings from Rivera Manpower Services, Hiring for Fraud Investigation / Risk Investigation / SAR International Banking Location: Bangalore Shift: US Shift Experience: Minimum 2 years in Fraud Investigation / Risk Investigation / SAR within International Banking ONLY Contact: Chethana -7829336034/ 9986267393/ 9380300644 (WhatsApp your CV if the number is busy) Roles & Responsibilities: Investigate trigger alerts for customer accounts. Analyze customer details, income sources, and transaction patterns. Identify suspicious activities and eliminate normal transactions. Conduct KYC checks to validate original documents. Perform external open searches for negative news on suspects. Off-board clients involved in terms & conditions breaches. Report financial crimes to the National Crime Agency if necessary. Detect structured transactions aimed at avoiding system thresholds. Desired Candidate Profile: Strong analytical skills & attention to detail. Excellent oral & written communication skills. Proficiency in Microsoft Office (Excel, Word, etc.). Commitment & a positive attitude toward work. Perks & Benefits: Attractive Incentives One-way cab provided Immediate Joiners Only! Call & Book Your Interview Slots Now: Chethana -7829336202 WhatsApp your CV if the number is busy Regards, Chethana Rivera Manpower Services

Warm Greetings from Rivera Manpower Services, Hiring for Fraud Investigation / Risk Investigation / SAR International Banking Location: Bangalore Shift: US Shift Experience: Minimum 2 years in Fraud Investigation / Risk Investigation / SAR within International Banking ONLY Contact: Chethana -7829336034/ 9986267393/ 9380300644 (WhatsApp your CV if the number is busy) Roles & Responsibilities: Investigate trigger alerts for customer accounts. Analyze customer details, income sources, and transaction patterns . Identify suspicious activities and eliminate normal transactions. Conduct KYC checks to validate original documents. Perform external open searches for negative news on suspects. Off-board clients involved in terms & conditions breaches . Report financial crimes to the National Crime Agency if necessary. Detect structured transactions aimed at avoiding system thresholds. Desired Candidate Profile: Strong analytical skills & attention to detail. Excellent oral & written communication skills . Proficiency in Microsoft Office (Excel, Word, etc.) . Commitment & a positive attitude toward work. Perks & Benefits: Attractive Incentives One-way cab provided Immediate Joiners Only! Call & Book Your Interview Slots Now: Chethana -7829336202 WhatsApp your CV if the number is busy Regards, Chethana Rivera Manpower Services

HI WArm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for Claims Specialist / Fraud Recovery Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: 9986267393 /Chethana 7829336034 / 8431904247 / 9380300644 /9986267393 for further Clarification or else you can drop your resume in the email id mentioned below riveramanpowerservices@gmail.com Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30/ 60 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, Chethana 7829336034

HI WArm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for Claims Specialist / Fraud Recovery Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: ABHISHEK 9164462369 rivera.abhishek@gmail.com Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30/ 60 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, ABHISHEK 9164462369 rivera.abhishek@gmail.com

Warm Greetings from Rivera Manpower Services! WORK LOCATION :Bangalore We are hiring candidates with excellent communication skills and a minimum of 4+ years of experience in international voice processes, preferably in Banking voice, Insurance voice Can apply. Mandatory Requirement: Experience in the above domains Willingness to work in US shifts Call and book your interview slots: 7829336034 / 7829336202 / 9380300644 /9986267393 JD for Senior Process Analyst Primary Responsibilities • Act as the primary point of contact for the branch, providing comprehensive support • Responsible for end to end support of the policy lifecycle services • Participate in renewal review meetings alongside Producer, CSM and sales team • Support a team of 5-7 Client Service Managers at the branch • Take Proactive measures to initiate pre and post-renewal activities promptly • Monitor and follow up on triggered activities, ensuring their accuracy and timely completion • Handle queries effectively, aiming to minimize re-work at service center • Collaborates with branch to identify time consuming activities that can be offshored to service center • Foster and maintain a positive relationship with branch staff to enhance the overall customer experience III. Skills and Competencies • Excellent Written and Oral communication skills • Interpersonal skills • Proactive • Ownership and Accountability • Insurance domain knowledge • Logical thinking and decision making IV. Minimum Qualifications and Experience • Graduate with 5+ years of experience in an Insurance domain (BFSI) • Insurance certification good to have • Transition/onboarding of service - good to have • SPOC - Single Point of Contact role for operations - good to have • Onshore travel experience – good to have

Greetings from Rivera Manpower Services, Currently we are hiring for transaction monitoring for our leading clients in bangalore, please go through the job decscription and call on the given numbers below for furthetr clarification. ANANYA 8884496986 Note: Please call during office hours or drop your resume on the WhatsApp ( Monday to Saturday 9:30 am to 6:30 pm) Roles and Responsibilities Review transaction monitoring reports to identify potential suspicious transactions. Ensure compliance with regulatory requirements related to Anti-Money Laundering regulations. Collaborate with internal teams to resolve any issues or discrepancies found during customer due diligence. Perform AML (Anti Money Laundering), CDD (Customer Due Diligence), EDD (Enhanced Due Diligence), Sanctions Screening, and Sar checks on clients. Conduct KYC (Know Your Customer) verification for new customers. Desired Candidate Profile 1-4 years of experience in Transaction Monitoring/KYC/AML/CDD/EDD roles. Strong understanding of anti-money laundering regulations and sanction screening procedures. Proficiency in reviewing complex financial data and identifying potential risks. Excellent communication skills for effective collaboration with cross-functional teams. Regards, Ananya 8884496986 Rivera Manpower Services

Greetings from Rivera Manpower Services . We are currently hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Abhishek 9164462369 rivera.abhishek@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International voice Process (Telecom/ Retail) Work Location: Bangalore Cab Service: Both ways provided(25 kms) CTC Details: Exp UG/ Grads - Sal Upto 5.5lpa Shift Timings: US Rotational Shifts Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates. Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Back ground preferred. Perks and Benefits *Shift Allowances *Incentives *Insurance *Pickup & Drop Facility Regards, Abhishek 9164462369 rivera.abhishek@gmail.com Rivera Manpower Services.

NOTE- * THE BELOW REQUIREMENT IS FOR THE CANDIDATES WHO ARE CURRENTLY IN BANGALORE. For further details contact: Karthik- 7996772782 Nikshitha - 9513900438 rivera.karthik@gmail.com ( whatsapp or share your CVs if the number is busy) Job Title: Collection Specialist Location: Bellandur, Bangalore Salary: 1-2yrs experience upto 25000 per month 2-3yrs experience upto 30000 per month 4+yrs of experience upto 35000 per month Shift: Rotational shifts (6 days working, 1 rotational off) Job Description : We are seeking a motivated and detail-oriented Collection Specialist to join our dynamic team in Bellandur, Bangalore. The ideal candidate will be responsible for managing and optimizing the collections process, ensuring timely payments and maintaining strong customer relationships. Key Responsibilities: Account Management: Contact customers to collect overdue payments and resolve account discrepancies. Documentation: Maintain accurate records of all communications and transactions in the collections database. Customer Communication: Utilize effective negotiation skills to discuss payment terms and arrangements with customers. Reporting: Generate and analyze collection reports to track performance and identify areas for improvement. Collaboration: Work closely with internal teams to address customer inquiries and provide excellent service. Compliance: Ensure adherence to company policies and relevant regulations in all collection activities. Qualifications: High school diploma or equivalent; a degree in finance or a related field is a plus. Proven experience in collections, customer service, or a related field. Strong communication and negotiation skills. Ability to work independently and as part of a team. Proficient in MS Office and collection software. Additional Information: Incentives: Performance-based incentives. Work Environment: Fast-paced and supportive team atmosphere. Growth Opportunities: Potential for career advancement based on performance. If you are a driven individual with a passion for customer service and collections, we would love to hear from you! Thankyou, Karthik 7996772782 rivera.karthik@gmail.com

HI WArm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for Claims Specialist / Fraud Recovery Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: ABHISHEK 9164462369 rivera.abhishek@gmail.com Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30/ 60 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, ABHISHEK 9164462369 rivera.abhishek@gmail.com