Warm Greeting from RIVERA MANPOWER SERVICES! NOTE: EXPERIENCED CANDIDATES MUST HAVE EXPERIENCE IN BPO HIRING ONLY. Grab the opportunity by Calling now on Anna : 8431721735 Email us : riverarecruitment@gmail.com Role & responsibilities: Source and screen candidates through job portals, social media, and referrals Conduct initial HR interviews and coordinate technical rounds Build and maintain a strong talent pipeline for clients Handle end-to-end recruitment process Work closely with hiring managers to understand job requirements Maintain candidate records and prepare recruitment reports Key Responsibilities: End-to-end recruitment process Sourcing through LinkedIn, job portals, and networks Screening & shortlisting candidates Scheduling & coordinating interviews Building and maintaining a talent pool Preferred candidate profile : Undergraduate or Bachelors degree in HR or related field 0-5 years of recruitment experience (consultancy experience preferred) Strong sourcing skills on LinkedIn, Naukri, and other platforms Good communication and negotiation skills Ability to manage multiple clients and job positions Perks and benefits : Competitive salary + incentives Learning & growth opportunities Flexible work environment (if applicable)

HI Warm Greetings, Hiring: Banking Process Non-Voice (Day Shift) Location: Whitefield Call us and book your interview slots 8431721735 / 7829336034 / 9380300644 Position Type: Full-Time Work Schedule: 6 days a week Shift Timing: Day Shift Experience Required: Minimum 1 year in customer support Education: Graduation (Any Stream) Role Overview We are seeking dedicated professionals to join our Banking Non-Voice Process team. In this role, you will assist customers with their banking-related inquiries through written communication channels. Key Responsibilities Respond to customer queries related to: Account information Debit/Credit card issues Loan inquiries and interest rates Provide accurate and timely information to customers via chat and email. Maintain detailed records of customer interactions. Collaborate with internal teams to resolve complex issues. Candidate Requirements Bachelor's degree in any discipline. Minimum of 1 year experience in customer support. Excellent written communication skills in English. Strong logical reasoning and problem-solving abilities. Proficiency in using computers and familiarity with banking terminologies. Perks & Benefits Fixed day shift Opportunity to work with a leading banking institution. Professional growth and development opportunities. Supportive work environment.

Warm Greetings from RIVERA MANPOWER SERVICES!!!! Kindly Note: We are looking @ Minimum 2 Year of an experience into Fraud Investigation /Risk Investigation / SAR/ Transaction Monitoring in International BANKING oNLY. Call the below mentioned Number to book your slots and grab the opportunity. CHETHANA @ 7829336034 /9986267393 /9380300644 Immediate Joiners onlu Roles and Responsibilities : Investigation on Trigger alert for each customer account. Understanding Customer details, source of income activity pattern. Review on customer transaction pattern in the triggered account. Review the associate accounts where the funds being received and being transferred. Eliminate the normal transaction like grocery, shopping, restaurant and other transaction. Investigation on the remaining activity to find any suspicious or involved in fraud. Performing external open search to understand any negative news on the main suspect. Performing KYC check to validate original document being submitted. Off- boarding the client is he has been involved in terms and condition breach. Reporting to regulatory National Crime Agency if any Financial Crime being observed. Understanding customer transaction patter in the account. Fast movement of money like Top-up followed by external transfer or ATM withdrawal. Structuring of money just to avoid the threshold of the system. Desired Candidate Profile *Possess good analytical skills - detail oriented *Possess good communication skills, both oral and written *Be familiar with Microsoft applications and working knowledge of MS excel *Have a good attitude - should be committed to the workPerks and Benefits *One Ways Cab Provided .*Incentives Regards,Chethana - 7829336034 Rivera manpower services

Warm Greetings From Rivera Manpower Services, Job Title: Practioner Banking TransactionsLocation: Bangalore (UK Shifts) About the Role: We are hiring for a leading UK bank to support UK customers in various banking transactions. We welcome applications from both freshers and experienced professionals who bring excellent communication skills, logical thinking, and the ability to work UK shifts. This role is vital for delivering exceptional customer service and ensuring smooth banking operations. Key Responsibilities: Customer Assistance: Provide top-notch support to UK banking customers via phone, email, and chat. Assist with everyday banking transactions, including account queries, fund transfers, and statement requests. Resolve customer issues in a timely and efficient manner. Service Excellence: Maintain a high standard of customer service by following bank procedures and compliance requirements. Identify opportunities for process improvements to enhance customer satisfaction. Address and resolve complaints professionally, escalating issues to senior management as needed. Communication & Collaboration: Use excellent verbal and written communication skills to clearly explain processes and resolve queries. Collaborate with cross-functional teams (e.g., technical support, operations) to resolve customer issues. Provide feedback for service improvement initiatives and contribute to team discussions. Shift & Process Adherence: Work in UK shifts to ensure support coverage during peak banking hours. Adhere to internal guidelines and regulatory standards. Maintain accurate and detailed records of customer interactions for compliance and quality purposes. Education: Freshers: A relevant graduate degree is preferred. Experienced: Minimum 1-year experience in international voice customer service Skills: Excellent Communication: Both written and verbal, with a clear command of English. Logical Thinking: Ability to analyze situations and make sound decisions quickly. Customer Focus: A proactive approach to handling queries and resolving issues. Ability to work in a fast-paced environment and adapt to changing customer needs. Basic understanding of banking operations and financial products is a plus. Additional Requirements: Comfortable working in UK shifts. Strong computer literacy and experience using CRM systems will be advantageous. A commitment to continuous improvement and learning new processes. Competitive salary and benefits package. Exposure to a reputable financial institution with a dynamic work environment. Training and development opportunities to enhance your career growth. A collaborative and supportive team environment. How to Apply: Call and book your interview slot immediately! Rinky: 7996180830 Dristy:9513900441 We look forward to hearing from you and discussing how you can contribute to our team.

HI WArm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for Claims Specialist Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: DHARSHAN - 7996002799 (Please send a message on WhatsApp in case the numbers is busy). Designation: Senior Process Associate Location: Bangalore Location: Bangalore CTC: Upto 6.5LPA Process: International Voice Process(>1y exp) Immediate Joiners only Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, DHARSHAN 7996002799

Warm Greetings from Rivera Manpower services, Hiring: Assistant Manager Property & Casualty Insurance | Location : Bangalore Position: Assistant Manager P&C Insurance Openings: 25 Budget: Up to 12 LPA Shift: US Rotational Shifts Job Description: We are looking for an experienced and dynamic Assistant Manager with a strong background in Property & Casualty Insurance to lead operations and ensure high performance within a fast-paced BPO/KPO environment. Key Responsibilities: Lead and manage a team handling Property & Casualty Insurance processes Oversee daily operations , ensuring team KPIs, SLAs, and quality standards are met Prepare and analyze MIS reports , daily/weekly performance metrics Drive process improvement and maintain compliance with insurance regulations Manage team schedules, appraisals, and performance evaluations Provide coaching and support to team members for continuous improvement Communicate effectively with stakeholders across regions and functions Requirements: Minimum 7+ years of experience in Property & Casualty Insurance At least 2 years of team handling experience Strong communication and people management skills Prior experience in BPO/KPO setup preferred Hands-on experience in process management and reporting Comfortable working in US rotational shifts How to Apply: If you meet the above requirements and are looking to join a growing team, apply now or contact us for more details. Contact: 9986267393 / 7829336034 / 9380300644 Job Location: Bangalore (On-site) Note: Immediate joiners or candidates within 30 notice period will be given preference.

Warm Greetings, Hiring: Induction Trainers | 8 Openings | Bangalore Position: Induction Trainer Experience: 2 to 6 Years Location: Bangalore (Work from Office) Openings: 8 Qualification: Any Graduate Max CTC: Up to 7 LPA Industry Preference: Insurance Firms / International BPO / KPO Job Description: We are seeking enthusiastic and experienced Induction Trainers to join our dynamic training team. The ideal candidate will have experience in delivering new hire induction training, preferably within the insurance , BPO , or KPO industry, and possess excellent communication and facilitation skills. Key Responsibilities: Conduct new hire induction and onboarding training sessions Deliver engaging and effective sessions on company policies, culture, and processes Coordinate with business units to align training content with process needs Evaluate training effectiveness and provide feedback for continuous improvement Maintain accurate training records, attendance, and feedback forms Support in creating and updating training content and materials Ensure smooth transition of new joiners to operational teams Desired Candidate Profile: 2 to 6 years of experience as a trainer (induction or process training) Excellent verbal and written communication skills Strong facilitation and presentation skills Prior experience in Insurance, International BPO, or KPO is highly preferred Ability to manage batches independently and deliver results under tight timelines Graduates from any stream are eligible Immediate joiners preferred Apply Now to Book Your Interview Slot Contact: 9986267393 / 7829336034 / 9380300644 Work Location: Bangalore

Warm Greetings from Rivera Manpower Services! We are hiring KYB / KYC Specialists for a leading US bank . Role: Transaction Monitoring / KYC Specialist Location: Bangalore Shift: Rotational shift with rotational off (5 days working and 2 rotational off) Experience: Minimum 2 years in KYC, Transaction Monitoring, EDD, CDD, or Due Diligence Availability: Immediate Joiners Preferred To Book your slots please contact (Forward cv on whatsapp if the line is busy) ANANYA 8884496986 (Please send us a message on WhatsApp in case the numbers are busy). Key Responsibilities: Conduct thorough reviews and investigations on customer transactions to identify suspicious activities. Perform enhanced due diligence (EDD) and customer due diligence (CDD) processes to mitigate risks. Ensure compliance with AML (Anti-Money Laundering) regulations and banking standards. Maintain accurate and up-to-date documentation for all investigations. Collaborate with internal teams to escalate suspicious activities as per protocols. Ensure timely completion of all assigned cases while meeting quality standards. Desired Candidate Profile: Minimum 2 year of relevant experience in Fraud investigation, Risk Investigation, KYC, Transaction Monitoring, EDD, or CDD. Strong understanding of financial crime risk management and compliance. Excellent analytical skills with attention to detail. Strong communication skills with the ability to prepare clear and concise reports. Immediate joiners preferred. Perks and Benefits: Competitive salary package. Opportunity to work with a leading US bank. Excellent career growth prospects. Cab facilities Regards, ANANYA 8884496986 (Please send us a message on WhatsApp in case the numbers are busy).

Warm Greetings from Rivera Manpower Services! We are hiring KYB / KYC Specialists for a leading US bank . Role: Transaction Monitoring / KYC Specialist Location: Bangalore Shift: US Shifts Experience: Minimum 1 year in KYC, Transaction Monitoring, EDD, CDD, or Due Diligence Availability: Immediate Joiners Preferred To Book your slots please contact (Forward cv on whatsapp if the line is busy) JOY 7996004799 MARIA 9986584828 ANANYA 8884496986 (Please send us a message on WhatsApp in case the numbers are busy). Key Responsibilities: Conduct thorough reviews and investigations on customer transactions to identify suspicious activities. Perform enhanced due diligence (EDD) and customer due diligence (CDD) processes to mitigate risks. Ensure compliance with AML (Anti-Money Laundering) regulations and banking standards. Maintain accurate and up-to-date documentation for all investigations. Collaborate with internal teams to escalate suspicious activities as per protocols. Ensure timely completion of all assigned cases while meeting quality standards. Desired Candidate Profile: Minimum 2 year of relevant experience in KYC, Transaction Monitoring, EDD, or CDD. Strong understanding of financial crime risk management and compliance. Excellent analytical skills with attention to detail. Strong communication skills with the ability to prepare clear and concise reports. Immediate joiners preferred. Perks and Benefits: Competitive salary package. Opportunity to work with a leading US bank. Excellent career growth prospects. Cab facilities Regards, JOY 7996004799 MARIA 9986584828 ANANYA 8884496986 (Please send us a message on WhatsApp in case the numbers are busy).

Greetings!!! We are hiring for international banking process for top MNCs' For further queries feel free to contact or share your cv on whatsapp HR Akash 8884496981 HR Muskaan 8884496984 HR Shiva 7996772782 Job role: International banking Salary: upto 7 lpa Shift: Day rotational shift/ US rotational shift Location: Bangalore Graduation not required Roles and Responsibilities (International Banking Voice Process): Handle inbound and outbound calls from international customers regarding banking services, account queries, and transaction support. Assist with issues related to fund transfers, credit/debit card services, foreign exchange, and digital banking. Ensure strict compliance with international banking regulations and data security protocols. Escalate unresolved issues to appropriate departments while ensuring timely follow-up and customer satisfaction. Identify and report suspicious transactions or potential fraud as per company guidelines. Maintain call documentation and ensure accuracy in all customer-related data entries. Educate customers on banking products, services, and tools while promoting digital banking usage. Achieve performance targets including call quality, first-call resolution, and customer satisfaction scores. Participate in regular product and compliance training to stay updated with global banking standards. Maintain a professional and empathetic tone in all interactions, ensuring a seamless customer experience across different time zones. Preference: Prior experience in international voice process or banking domain preferred. Strong communication skills in English. Familiarity with global banking procedures, KYC, and compliance standards. Ability to work in rotational shifts and handle international customers across time zones. Proficiency in CRM tools and call-handling systems. Excellent problem-solving skills and customer-first mindset. Strong attention to detail and ability to work under pressure. Thanks and regards, Rivera Manpower Services

WARM Greetings, Hiring: International Non-Voice Telecom Process | Freshers & Experienced Location: [Bangalore] Process: International Non-Voice Telecom Shift: US Rotational Shifts Work Mode: Work from Office Joiners: Immediate Joiners Preferred Job Description: We are hiring for a Non-Voice Customer Support role in a leading international telecom process . This is an excellent opportunity for freshers and experienced candidates looking to build a career in global customer service. Key Responsibilities: Respond to customer queries via email and messaging systems Troubleshoot issues and provide accurate, timely resolutions Maintain high standards of communication and customer satisfaction Log interactions and follow up on open queries as needed Adhere to process guidelines, SLAs, and quality standards Eligibility Criteria: Education: Graduates / Undergraduates Experience: Freshers and candidates with prior BPO/non-voice experience welcome Skills: Excellent written and verbal communication skills Willingness to work in US rotational shifts Strong logical thinking and attention to detail Call and book your interview slots now! 7829336202 / 7829336034 / 9380300644 / Start your international BPO career with a leading telecom client apply today!