HI Warm Greetings, Job Title: Process Executive Semi Voice (Call Evaluation) Client: Google – GTech Location: Bangalore (Work from Office) Call and book your interview slots : 7829336034/7829336202 /9380300644 /9986267393 Job Description: We are hiring Process Executives for a Google gTech voice-based process. The selected candidates will be responsible for listening to and auditing pre-recorded calls to identify potential fraud, scams, or policy violations. This is a non-customer-facing role focused on quality control and compliance. Key Responsibilities: Listen to and audit pre-recorded calls received from Google. Evaluate and flag suspicious or fraudulent conversations based on set parameters. Maintain accuracy and consistency in evaluations. Follow process guidelines and ensure timely completion of tasks. Coordinate with internal teams when necessary for escalations. Eligibility Criteria: Education: Any Graduate (BBA, B.Com, BA preferred). Note: B.Tech candidates are not eligible. Experience: 0 to 11 months only (Freshers can apply) Skills Required: Excellent verbal communication skills (English) Good logical and analytical thinking Assessment Process: HR Screening Written Assessment: Versant English Test – Minimum score: 55 (Only candidates clearing Versant will proceed to next round) Operations Interview (L1) via Talright platform Job Details: Nature of Work: Voice – Call Auditing (Non-customer interaction) Work Mode: Work From Office (WFO) Shift: Rotational shifts (including 2 PM – 12 AM) Week Offs: Rotational Compensation: 2,62,920 LPA

HI Warm Greetings from Rivera Manpower Services , WORK LOCATION : Bangalore /Kochi Note : Candidates who are willing to Relocate to Bangalore Can apply. Minimum 3 YEARS Experience in Property and Casualty Insurance /Motor Insurance for US market Can apply Call and book your Interview slots 9986267393 / 7829336034 /9380300644 JD for Senior Process Analyst In this role, Underwriter Assistant assists the Branch Underwriter & plays a vital role in maintaining customer relationship through timely & accurate services. A person will act as a liaison between multiple parties including Branch Underwriter, Policy Servicing Team, Insurance Carriers, and Insurance Brokers, etc. by answering questions & providing detailed information about the accounts/policies via Phone Calls or Emails. To ensure success, Underwriter Assistant should have a friendly and professional attitude, excellent communication skills, and the ability to stay calm under pressure. Should have good understanding of Insurance Domain & minimum experience of 2 years in P&C Insurance. Must have a knowledge of Insurance Life Cycle & worked into minimum 2 different processes. Being an integral part of the production (sales) team in USA, should be ready to work in Night Shift India Time. Work experience in Surplus Lines Insurance or with Managing General Agent (MGA) or with Insurance Broker would be an added advantage. Primary Responsibilities Assist Underwriters in day-to-day duties by: 1. Co-ordinating & collecting information from different stakeholders that requires for underwriting & binding accounts/policies, 2. Binding policies in Carrier as well as Agency Management System along with Invoicing & delivering the same to the clients, 3. Follow-up with clients for bind request, pending information, inspection report recommendation implementation, 4. Ensure all documents/information available in file for policy servicing teams, 5. Handling questions & communication with stakeholders via email & inbound/outbound calls, 6. Updating & ensuring compliance to SL affidavits requirements, 7. Triaging endorsements & cancellations, 8. Facilitating & managing miscellaneous activities that do not require Underwriting decision making Excellent verbal & written communication Graduate with 3+ years of experience in an Insurance domain (P&C /BFSI) Flexible & customer focused Strong problem solving and analytical approach Proactive & accountable Skilled in multi-tasking & prioritizing Exposure to complaints & escalations management Prioritization of work received through different channels Call and book your Interview slots 9986267393 / 7829336034 /7829336202

Warm Greetings from Rivera Manpower Services! We are hiring Transaction Monitoring / KYC Specialists for a leading US bank . Role: Transaction Monitoring / KYC Specialist Location: Bangalore Shift: US Shifts Experience: Minimum 1 year in KYC, Transaction Monitoring, EDD, CDD, or Due Diligence Availability: Immediate Joiners Preferred To Book your slots please contact (Forward cv on whatsapp if the line is busy) Ananya 8884496986 ananya.rivera24@gmail.com Maria 9986584828 Joy 7996004799 (Please send us a message on WhatsApp in case the numbers are busy). Key Responsibilities: Conduct thorough reviews and investigations on customer transactions to identify suspicious activities. Perform enhanced due diligence (EDD) and customer due diligence (CDD) processes to mitigate risks. Ensure compliance with AML (Anti-Money Laundering) regulations and banking standards. Maintain accurate and up-to-date documentation for all investigations. Collaborate with internal teams to escalate suspicious activities as per protocols. Ensure timely completion of all assigned cases while meeting quality standards. Desired Candidate Profile: Minimum 1 year of relevant experience in KYC, Transaction Monitoring, EDD, or CDD. Strong understanding of financial crime risk management and compliance. Excellent analytical skills with attention to detail. Strong communication skills with the ability to prepare clear and concise reports. Immediate joiners preferred. Perks and Benefits: Competitive salary package. Opportunity to work with a leading US bank. Excellent career growth prospects. Regards, Ananya 8884496986 ananya.rivera24@gmail.com Maria 9986584828 Joy 7996004799

HI WArm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for Claims Specialist Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: DIVYA - 9513900439 for further Clarification or else you can drop your resume in the email id mentioned below riveramanpowerservices@gmail.com Designation: Senior Process Associate Location: Bangalore Location: Bangalore CTC: Upto 6.5LPA Process: International Voice Process(>1y exp) Immediate Joiners only Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, DIVYA 9513900439

HI Warm Greetings, We Are Hiring! You can call us /whatsapp and book your interview slots JOY: 7996004799 ANANYA: 8884496986 MARIA: 9986584828 We are looking for G raduate freshers with strong technical skills and excellent communication abilities to join our team as Technical Support Associates . If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you! Key Responsibilities : Provide technical support and troubleshoot Microsoft product-related queries (Windows OS, Office Suite, etc.) Resolve issues related to software installation, system configuration , and performance Deliver excellent customer service by communicating effectively and addressing client concerns professionally Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps Log and document all technical issues in ticketing systems and escalate complex issues when necessary Provide step-by-step instructions to customers to resolve technical problems Ensure a high level of customer satisfaction through timely issue resolution Skills & Qualifications : Graduate in any discipline (freshers are welcome) Strong knowledge of technical role Excellent oral and written communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving and troubleshooting abilities Willingness to work in shifts Why Join Us? Competitive salary package Growth opportunities within the company Training and development programs A supportive and collaborative work environment Technical Support - Store Desk Help(Voice Process Role) Eligibility: Graduates with strong communication in English Shift: Day Shift only Working Days: 5 days a week CTC: Up to 5 LPA Experience: Freshers or candidates with customer support experience preferred Key Responsibilities: Handle customer queries and provide effective solutions Communicate clearly and professionally in both English Maintain accurate records of customer interactions Collaborate with team members to improve customer service Regards, JOY: 7996004799 ANANYA: 8884496986 MARIA: 9986584828

Warm Greetings, Job Title: Technical Support Chat Process Client: Leading Global Tech Brand Location: Whitefield, Bangalore Shift: US Rotational Shifts (5 Days Working) Job Description: We are hiring Technical Chat Support Executives with prior experience in international chat processes. The role involves providing technical assistance and troubleshooting for Apple products (Mac, iPhone, iPad, etc.) via live chat. This is an excellent opportunity for tech-savvy professionals with strong communication skills and a passion for solving customer issues. Eligibility Criteria: Experience: Minimum 6 months of experience in international chat support (mandatory) Education: Any graduate Skills Required: Strong written and verbal communication skills (English) In-depth technical knowledge and troubleshooting ability (especially on Apple devices like Mac) Good problem-solving and customer handling skills Willingness to work in US rotational shifts Job Details: Work Mode: Work from Office (Whitefield, Bangalore) Process: Technical Chat Support Shift: US Rotational Shifts Working Days: 5 days/week (2 rotational offs) CTC: Up to 4.8 LPA + Attractive Incentives Immediate Joiners Only How to Apply: Call and book your interview slot: 7829336202 / 7829336034 / 9380300644

Warm Greetings from Rivera Manpower Services, Hiring for a Leading Bank Customer Support (Non-Voice Process)! Join one of the worlds leading banks for a Customer Support - Non-Voice (Chat/Email) role! Job Requirements: Experience: Minimum 1 year in international chat or email support (Mandatory) Skills Required: Excellent written and verbal communication Strong analytical and customer handling skills Willingness to work in US/UK rotational shifts Qualification: Any graduate Work Mode: Work from Office Location: [Insert location] Shifts: Rotational (US/UK) Joiners: Immediate Joiners Only CTC: [Insert salary range if available] Roles & Responsibilities: Handle banking-related customer queries via chat/email Assist with customer account management and related issues Resolve concerns regarding KYC compliance Identify and escalate potential fraud or suspicious activity Deliver excellent service and maintain high customer satisfaction Call now to book your interview slot: Contact Numbers: 7829336202 / 7829336034 / 9380300644

Hi Warm Greetings from Rivera Manpower Services, Currently we are hiring for top MNC Note : Minimum One year Experience is International voice Process is a Must. Please call and book your interview slots: SAM-9513900440 Akash- 8884496981 for further clarification or else you can drop your resume in WhatsApp to the number mentioned. Designation: Process Associate Location: Bangalore CTC: Upto 6.5LPA Process: International Voice Process(>1y exp) ROLES AND RESPONSIBILITIES Handle inbound and outbound customer calls in a professional and courteous manner. Resolve customer queries, issues, and complaints effectively and promptly. Provide accurate information about products/services, company policies, and procedures. Record all interactions and follow-up actions in the CRM system. Meet individual and team performance metrics (e.g., call handling time, customer satisfaction). Escalate unresolved or complex queries to the appropriate departments. Stay up-to-date with product knowledge, system updates, and process changes. Maintain a positive and empathetic attitude toward customers at all times. Ensure compliance with company standards, security policies, and confidentiality agreements. Work in rotational shifts, including weekends and holidays if required. Immediate Joiners only Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, Akash 8884496981

Warm Greetings, Roles and Responsibilities Openings available: Process Name: Technical Support (Chat Process) profile Shift Timings: Rotational Shift Work Location : Bangalore Salary Package : 3.5 lakh - 4.7 lakh Rounds of Interviews : HR round / Manager Round Graduate Qualifications : Under Graduates/ Graduates Post-Graduate Qualifications : Any Post-Graduates Experience Needed : Candidates who are Fresher's / Recent Graduates / Candidates with Backlogs can apply. Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply. (Candidates please call other numbers or SMS if in case the recruiters are busy) CHETHANA : 7829336034 *CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED ABOVE TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED. DIRECT WALK-INS TO COMPANY LOCATION NOT ALLOWED / ONLINE APPLICATION NOT ALLOWED. Desired Candidate Profile * Candidates who are Freshers/Recent graduates or relevant experience can apply *Possess good analytical skills - detail oriented *Possess good communication skills, both oral and written *Be familiar with Microsoft applications and working knowledge of MS excel *Have a good attitude - should be committed to the work Perks and Benefits Salary Hikes / Incentives / Night shift allowances / Over-time allowances / Medical benefits also provided.

Warm Greetings from Rivera Manpower Services, Hiring for a Leading Customer Support (Voice Process)! Join one of the worlds leading banks for a Customer Support - Voice role! Job Requirements: Experience: Minimum 1 year in international Voice support (Mandatory) Skills Required: Excellent written and verbal communication Strong analytical and customer handling skills Willingness to work in US/UK rotational shifts Qualification: Any graduate Work Mode: Work from Office Location: Bangalore Shifts: Rotational (US/UK) Joiners: Immediate Joiners Only CTC: Max Upto - 6.5Lpa Roles & Responsibilities: Handle banking-related customer queries via calls. Deliver excellent service and maintain high customer satisfaction Call now to book your interview slot: Contact Numbers: DIVYA - 9513900439 (Whatsapp the cv if number is busy)

Warm Greetings from Rivera Manpower Services , J D-Sales Executive Location: Bengaluru, India Type: Full-time Industry: Pet Services Experience Required: 1Year -3 years You can call and book your Interview Slots 7829336034 / 9380300644 / 6360905880 Key Responsibilities Handle incoming sales inquiries via WhatsApp, phone, and website. Explain services, pricing, and process clearly to potential customers. Follow up on leads, build customer relationships, and drive conversions. Coordinate with operations and grooming/training teams for appointment scheduling. Manage CRM and update daily sales records. Resolve customer queries and escalate issues when required. Achieve weekly and monthly sales targets. Maintain excellent service quality and customer satisfaction. Maintain accurate records in CRM and update daily sales activities Troubleshoot client concerns and escalate when necessary. Consistently meet or exceed sales targets and performance metrics. Assign trainers based on availability, location, and skill match. Track trainer attendance daily and ensure timely check-ins/check-outs. Monitor punctuality and professionalism of trainers during eld visits. Resolve any on-ground issues between trainers and clients in coordination with the ops team. Requirements Bachelor's degree in Business, Marketing, or a related eld preferred. 1Year -3 years of experience in sales, telesales, or backend operations. Excellent communication skills in English and Kannada (Hindi is a plus). Strong persuasion and negotiation skills. Comfortable using CRM tools, Google Sheets, and WhatsApp for Business. Passion for pets and understanding of the pet industry is a bonus. What You Can Gain Be part of a fast-growing startup in the pet care industry. Opportunities for career advancement and learning. Pet-friendly work environment with a young, enthusiastic team.

Greetings From Rivera Manpower Services, Currently we are hirig for Sales Executive for one the leading service startup based industry. Please go through the job descriptionn and contct on the given number for furthet clarification. Saranjeet: 8095708201 Email id: Saran.rivera2178@gmail.com Note: Please call (No Whatsapp) During Office Hours Monady to friday 10am to 6pm and on saturday 10am to 2pm. JD-Sales Executive Location: Bengaluru, India Type: Full-time Industry: Pet Services Experience Required: 1to3 years About Pawspace Pawspace is one of Bengaluru's leading pet services platforms, offeering grooming, training, boarding, and more all delivered at the pet parent's doorstep. we offer convenient, reliable, and compassionate care for pets across Bengaluru. Join us to be part of a pet-loving community that's transforming how pet services are delivered. Role Summary We are seeking a motivated Sales Executive to join our sales team. Youll be responsible for handling inbound inquiries, converting leads into bookings, coordinating with teams, and ensuring smooth communication between clients and service providers. Key Responsibilities Handle incoming sales inquiries via WhatsApp, phone, and website. Explain services, pricing, and process clearly to potential customers. Follow up on leads, build customer relationships, and drive conversions. Coordinate with operations and grooming/training teams for appointment scheduling. Manage CRM and update daily sales records. Resolve customer queries and escalate issues when required. Achieve weekly and monthly sales targets. Maintain excellent service quality and customer satisfaction. Maintain accurate records in CRM and update daily sales activities Troubleshoot client concerns and escalate when necessary. Consistently meet or exceed sales targets and performance metrics. Assign trainers based on availability, location, and skill match. Track trainer attendance daily and ensure timely check-ins/check-outs. Monitor punctuality and professionalism of trainers during eld visits. Resolve any on-ground issues between trainers and clients in coordination with the ops team. Requirements Bachelor's degree in Business, Marketing, or a related field preferred. 1 to 3 years of experience in sales, telesales, or backend operations. Excellent communication skills in English and Kannada (Hindi is a plus). Strong persuasion and negotiation skills. Comfortable using CRM tools, Google Sheets, and WhatsApp for Business. Passion for pets and understanding of the pet industry is a bonus. Role: Sales Executive Training Location: Bangalore Shift Timings: 9:00 AM 6:00 PM / 10:00 AM 7:00 PM Experience: 13 years Weekly Off: Fixed weekday off (6 working days) Mode of Work: Work from Home (Laptop required) Salary: 25,000–35,000 fixed + incentives What You Can Gain . Be part of a fast-growing startup in the pet care industry. Opportunities for career advancement and learning. Pet-friendly work environment with a young, enthusiastic team. Regards Saranjeet Singh Senior Consultant Rivera Manpower Services

HI Warm Greetings from Rivera Manpower Services , WORK LOCATION : Bangalore Note : Candidates who are willing to Relocate to Bangalore Can apply. Minimum 3 YEARS Experience in Property and Casualty Insurance /Motor Insurance for US market Can apply Call and book your Interview slots (forward the cv if number is busy) Ananya 8884496986 ananya.rivera24@gmail.com JD for Senior Process Analyst In this role, Underwriter Assistant assists the Branch Underwriter & plays a vital role in maintaining customer relationship through timely & accurate services. A person will act as a liaison between multiple parties including Branch Underwriter, Policy Servicing Team, Insurance Carriers, and Insurance Brokers, etc. by answering questions & providing detailed information about the accounts/policies via Phone Calls or Emails. To ensure success, Underwriter Assistant should have a friendly and professional attitude, excellent communication skills, and the ability to stay calm under pressure. Should have good understanding of Insurance Domain & minimum experience of 2 years in P&C Insurance. Must have a knowledge of Insurance Life Cycle & worked into minimum 2 different processes. Being an integral part of the production (sales) team in USA, should be ready to work in Night Shift India Time. Work experience in Surplus Lines Insurance or with Managing General Agent (MGA) or with Insurance Broker would be an added advantage. Primary Responsibilities Assist Underwriters in day-to-day duties by: 1. Co-ordinating & collecting information from different stakeholders that requires for underwriting & binding accounts/policies, 2. Binding policies in Carrier as well as Agency Management System along with Invoicing & delivering the same to the clients, 3. Follow-up with clients for bind request, pending information, inspection report recommendation implementation, 4. Ensure all documents/information available in file for policy servicing teams, 5. Handling questions & communication with stakeholders via email & inbound/outbound calls, 6. Updating & ensuring compliance to SL affidavits requirements, 7. Triaging endorsements & cancellations, 8. Facilitating & managing miscellaneous activities that do not require Underwriting decision making Excellent verbal & written communication Graduate with 3+ years of experience in an Insurance domain (P&C /BFSI) Flexible & customer focused Strong problem solving and analytical approach Proactive & accountable Skilled in multi-tasking & prioritizing Exposure to complaints & escalations management Prioritization of work received through different channels Regards, Ananya 8884496986 ananya.rivera24@gmail.com Rivera Manpower Services

Roles and Responsibilities WARM GREETINGS FROM RIVERA MANPOWER SERVICES!! NOTE- Candidates Currently in Bangalore. Hiring Banking Support Specialist / International Non Voice process. For more details contact below given number WhatsApp if in case number is busy CHETHANA 7829336034 Openings available : Process name : International Non voice process Designation : Support Specialist Qualification : Undergraduates /Graduates / Post Graduates Salary : Max : 4.5 + incentives Shift timings : Fixed Shifts Location : BANGALORE Desired Candidate Profile : * Any Graduate/Post Graduates with minimum 1Year of experience in International voice/ Non Voice process mandatory. *Only Customer Service Experience. * International Voice Back ground preferred. *CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED ABOVE TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED. Desired Candidate Profile *Possess good analytical skills - detail oriented *Possess good communication skills, both oral and written *Be familiar with Microsoft applications and working knowledge of MS excel *Have a good attitude - should be committed to the work Perks and Benefits *Incentives *Insurance Regards, Chethana 7829336034 Rivera manpower services

HI Warm Greetings from Rivera Manpower Services , WORK LOCATION : Bangalore Note : Candidates who are willing to Relocate to Bangalore Can apply. Minimum 3 YEARS Experience in Property and Casualty Insurance /Motor Insurance for US market Can apply Call and book your Interview slots 9986267393 / 7829336034 /9380300644 /6360905880 JD for Senior Process Analyst In this role, Underwriter Assistant assists the Branch Underwriter & plays a vital role in maintaining customer relationship through timely & accurate services. A person will act as a liaison between multiple parties including Branch Underwriter, Policy Servicing Team, Insurance Carriers, and Insurance Brokers, etc. by answering questions & providing detailed information about the accounts/policies via Phone Calls or Emails. To ensure success, Underwriter Assistant should have a friendly and professional attitude, excellent communication skills, and the ability to stay calm under pressure. Should have good understanding of Insurance Domain & minimum experience of 2 years in P&C Insurance. Must have a knowledge of Insurance Life Cycle & worked into minimum 2 different processes. Being an integral part of the production (sales) team in USA, should be ready to work in Night Shift India Time. Work experience in Surplus Lines Insurance or with Managing General Agent (MGA) or with Insurance Broker would be an added advantage. Primary Responsibilities Assist Underwriters in day-to-day duties by: 1. Co-ordinating & collecting information from different stakeholders that requires for underwriting & binding accounts/policies, 2. Binding policies in Carrier as well as Agency Management System along with Invoicing & delivering the same to the clients, 3. Follow-up with clients for bind request, pending information, inspection report recommendation implementation, 4. Ensure all documents/information available in file for policy servicing teams, 5. Handling questions & communication with stakeholders via email & inbound/outbound calls, 6. Updating & ensuring compliance to SL affidavits requirements, 7. Triaging endorsements & cancellations, 8. Facilitating & managing miscellaneous activities that do not require Underwriting decision making Excellent verbal & written communication Graduate with 3+ years of experience in an Insurance domain (P&C /BFSI) Flexible & customer focused Strong problem solving and analytical approach Proactive & accountable Skilled in multi-tasking & prioritizing Exposure to complaints & escalations management Prioritization of work received through different channels Call and book your Interview slots 9986267393 / 7829336034 /7829336202

Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: DIVYA 9513900439 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Process Work Location: Bangalore Cab Service: Both ways provided CTC Details: Exp UG & Grads - Sal Upto 6LPA Shift Timings: US/UK Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with experience). Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, DIVYA 9513900439 (Please send us a message on WhatsApp in case the numbers are busy).

Warm Greetings from Rivera Manpower Services! We are hiring for a leading E-commerce Customer Support Voice Process in US shifts with one of the top global brands! If you're passionate about customer service and looking to build a career with a dynamic and fast-growing e-commerce leader, this is the opportunity for you. Role: Customer Support Executive Voice (E-commerce) Location: Kormangala Shift: US Shifts (Night Shift) CTC: Up to 6 LPA + Attractive Incentives Joiners: Immediate Joiners Preferred Work Mode: Work from Office Job Responsibilities: Handle inbound and outbound customer calls regarding orders, returns, payments, and general queries. Provide timely and effective resolutions ensuring customer satisfaction. Troubleshoot issues related to e-commerce transactions. Escalate unresolved issues as per SOPs and follow up for closure. Maintain accurate logs and adhere to process quality standards. Requirements: Minimum 1 year of experience in international voice process (preferably in E-commerce/Customer Support). Excellent communication skills (verbal and written). Strong problem-solving and customer handling skills. Willingness to work in US night shifts . Immediate availability preferred. Call and book your interview slots now! Contact: 7829336202 / 7829336034 / 9380300644 (Available 10 AM – 6 PM, Monday to friday) We look forward to helping you take the next step in your career! – Team Rivera Manpower Services

Warm Greetings from RIVERA MANPOWER SERVICES!!!! Kindly Note: We are looking @ Minimum 1 Year of an experience into Fraud Investigation /Risk Investigation / AML/ KYC / Transaction Monitoring in International BANKING ONLY. Call the below mentioned Number to book your slots and grab the opportunity. DIVYA 9513900439 Immediate Joiners only Roles and Responsibilities : Investigation on Trigger alert for each customer account. Understanding Customer details, source of income activity pattern. Review on customer transaction pattern in the triggered account. Review the associate accounts where the funds being received and being transferred. Eliminate the normal transaction like grocery, shopping, restaurant and other transaction. Investigation on the remaining activity to find any suspicious or involved in fraud. Performing external open search to understand any negative news on the main suspect. Performing KYC check to validate original document being submitted. Off- boarding the client is he has been involved in terms and condition breach. Reporting to regulatory National Crime Agency if any Financial Crime being observed. Understanding customer transaction patter in the account. Fast movement of money like Top-up followed by external transfer or ATM withdrawal. Structuring of money just to avoid the threshold of the system. Desired Candidate Profile *Possess good analytical skills - detail oriented *Possess good communication skills, both oral and written *Be familiar with Microsoft applications and working knowledge of MS excel *Have a good attitude - should be committed to the work Perks and Benefits *One Ways Cab Provided. *Incentives Regards, DIVYA 9513900439 Rivera manpower services

Warm Greetings, Job Title: Technical Support Chat Process Client: Leading Global Tech Brand Location: Whitefield, Bangalore Shift: US Rotational Shifts (5 Days Working) Job Description: We are hiring Technical Chat Support Executives with prior experience in international chat processes. The role involves providing technical assistance and troubleshooting for Apple products (Mac, iPhone, iPad, etc.) via live chat. This is an excellent opportunity for tech-savvy professionals with strong communication skills and a passion for solving customer issues. Eligibility Criteria: Experience: Minimum 6 months of experience in international chat support (mandatory) Education: Any graduate Skills Required: Strong written and verbal communication skills (English) In-depth technical knowledge and troubleshooting ability (especially on Apple devices like Mac) Good problem-solving and customer handling skills Willingness to work in US rotational shifts Work Mode: Work from Office (Whitefield, Bangalore) Process: Technical Chat Support Shift: US Rotational Shifts Working Days: 5 days/week (2 rotational offs) CTC: Up to 4.8 LPA + Attractive Incentives Immediate Joiners Only How to Apply: Call and book your interview slot: 7829336202 / 7829336034 / 9380300644 /6360905880

Warm Greetings from Rivera Manpower Services, Hiring for a Leading Bank Customer Support (Non-Voice Process)! Join one of the worlds leading banks for a Customer Support - Non-Voice (Chat/Email) role! Job Requirements: Experience: Minimum 1 year in international chat or email support or Voice In International BPO (Mandatory) Skills Required: Excellent written and verbal communication Strong analytical and customer handling skills Willingness to work in US/UK rotational shifts Qualification: Any graduate Work Mode: Work from Office Location: Hebbal Shifts: Rotational (US/UK) Joiners: Immediate Joiners Only CTC: Max 5.5LAC Roles & Responsibilities: Handle banking-related customer queries via chat/email Assist with customer account management and related issues Resolve concerns regarding KYC compliance Identify and escalate potential fraud or suspicious activity Deliver excellent service and maintain high customer satisfaction Call now to book your interview slot: Contact Numbers: 7829336202 / 7829336034 / 9380300644 /6360905880