Hiring For Collection Specialist/Voice process/Day shift!!

1 - 6 years

2 - 4 Lacs

Bengaluru

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Voice Process Collections Process BPO Customer Service Loan Collection KPO Day shift Communication Skills Collections specialist Document Verification Loan Processing Fresher Domestic Process Interpersonal Skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

NOTE- * THE BELOW REQUIREMENT IS FOR THE CANDIDATES WHO ARE CURRENTLY IN BANGALORE. For further details contact: Karthik- 7996772782 Nikshitha - 9513900438 rivera.karthik@gmail.com ( whatsapp or share your CVs if the number is busy) Job Title: Collection Specialist Location: Bellandur, Bangalore Salary: 1-2yrs experience upto 25000 per month 2-3yrs experience upto 30000 per month 4+yrs of experience upto 35000 per month Shift: Rotational shifts (6 days working, 1 rotational off) Job Description : We are seeking a motivated and detail-oriented Collection Specialist to join our dynamic team in Bellandur, Bangalore. The ideal candidate will be responsible for managing and optimizing the collections process, ensuring timely payments and maintaining strong customer relationships. Key Responsibilities: Account Management: Contact customers to collect overdue payments and resolve account discrepancies. Documentation: Maintain accurate records of all communications and transactions in the collections database. Customer Communication: Utilize effective negotiation skills to discuss payment terms and arrangements with customers. Reporting: Generate and analyze collection reports to track performance and identify areas for improvement. Collaboration: Work closely with internal teams to address customer inquiries and provide excellent service. Compliance: Ensure adherence to company policies and relevant regulations in all collection activities. Qualifications: High school diploma or equivalent; a degree in finance or a related field is a plus. Proven experience in collections, customer service, or a related field. Strong communication and negotiation skills. Ability to work independently and as part of a team. Proficient in MS Office and collection software. Additional Information: Incentives: Performance-based incentives. Work Environment: Fast-paced and supportive team atmosphere. Growth Opportunities: Potential for career advancement based on performance. If you are a driven individual with a passion for customer service and collections, we would love to hear from you! Thankyou, Karthik 7996772782 rivera.karthik@gmail.com

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Rivera Manpower Services
Rivera Manpower Services

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