Risk Analyst

We are seeking a detail-oriented and analytical Payment & Fraud Analyst to join our Risk & Payments team. In this role, you will be responsible for monitoring payment transactions, identifying fraudulent activity, and implementing fraud prevention strategies. You will work closely with cross-functional teams including customer service, compliance, and engineering to protect the company and its customers from financial loss.

Key Responsibilities:

Monitor real-time and historical payment transactions to detect suspicious or fraudulent activities.

Investigate chargebacks, payment disputes, and fraud claims.

Analyze customer behavior patterns to identify emerging fraud trends.

Create and manage fraud prevention rules and alerts.

Collaborate with internal teams and external payment processors to resolve payment-related issues.

Maintain detailed records of fraud investigations and provide reporting to stakeholders.

Recommend process improvements to optimize approval rates and minimize false positives.

Assist with compliance and regulatory audits related to payment and fraud controls.