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2 Job openings at RISHABH GROUP IND!A (RGI)
Software Support Executive

Ujjain

1 years

INR 1.2 - 1.8 Lacs P.A.

Remote

Full Time

We are seeking a dedicated ERP Software Support Executive to join our dynamic team. The ideal candidate will assist clients by providing remote support and training on our ERP software, ensuring smooth usage and resolution of their queries in a timely manner. Key Responsibilities: Provide remote support to clients using UltraViewer or similar tools for ERP software assistance. Troubleshoot and resolve client issues related to software functionalities, errors, or user queries. Guide clients on software modules, processes, and best usage practices. Record, track, and document support requests and solutions. Coordinate with the technical team for issues requiring escalation or development changes. Maintain strong professional communication with clients to ensure high customer satisfaction. Prepare support documentation and user guides as needed. Requirements: Bachelor’s degree in Computer Applications, IT, Commerce, or related fields. Basic understanding of ERP software functionalities. Good communication skills in Hindi & English. Ability to quickly grasp software modules and train users effectively. Knowledge of remote tools like UltraViewer, AnyDesk, or TeamViewer is a plus. Problem-solving attitude with patience while handling user queries. Preferred Skills: Experience in ERP, CRM, or software support roles. Knowledge of accounting, inventory, or business management processes. Quick learner with strong technical aptitude. Benefits: Opportunity to work on leading ERP solutions. Training and mentorship provided. Friendly and collaborative team environment. Growth opportunities within the support and implementation domain. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Shift: Fixed shift Work Days: Weekend availability Education: Bachelor's (Preferred) Experience: Technical support: 1 year (Preferred) tele sales: 1 year (Preferred) total work: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person

Dot Net Developer

ujjain, madhya pradesh

1 - 5 years

INR Not disclosed

On-site

Full Time

As a skilled and experienced .NET Developer, you will be an integral part of our dynamic development team. Your primary responsibility will be to design, develop, test, and maintain high-performance and scalable software solutions utilizing the .NET framework. It is essential that you possess a strong understanding of software development best practices, exceptional problem-solving skills, and a keen interest in staying up-to-date with emerging technologies. Your key responsibilities will include: - Software Development: Creating, enhancing, and supporting software applications using the .NET framework. - Collaborating with cross-functional teams to analyze requirements and deliver top-notch software solutions. - Writing clean, efficient, and sustainable code in C#. Furthermore, you will be tasked with: - Database Design and Management: Designing and implementing database structures to support software applications while ensuring optimal performance and data integrity. - Testing and Debugging: Thoroughly testing developed code to guarantee functionality, reliability, and security, while also addressing and resolving any software defects or issues. - Documentation: Creating and maintaining technical documentation for software development projects, including code, processes, and procedures. - Collaboration: Working closely with other developers, testers, and stakeholders to ensure successful project delivery, participating in code reviews to uphold code quality, and fostering knowledge sharing. - Continuous Learning: Keeping abreast of industry trends and emerging technologies, and proactively identifying opportunities to enhance existing systems and processes. The ideal candidate will possess: - Education and Experience: A Bachelor's degree in Computer Science, Information Technology, or a related field, along with proven experience as a .NET Developer with a robust portfolio of successful projects. - Technical Skills: Proficiency in C# and the .NET framework, experience with ASP.NET, MVC, and Web API development, a solid grasp of object-oriented programming (OOP) principles, familiarity with front-end technologies like HTML, CSS, and JavaScript, and database experience with SQL Server or other relational databases. - Soft Skills: Excellent problem-solving and analytical abilities, strong communication and collaboration skills, the capability to work both independently and as part of a team, attention to detail, and a commitment to delivering high-quality software. - Tools and Technologies: Familiarity with version control systems (e.g., Git), experience with agile development methodologies, and knowledge of software development best practices and design patterns. In addition to a fulfilling role, we offer a comprehensive benefits package, including a competitive salary, health, dental, and vision insurance, a retirement savings plan, flexible work hours, and professional development opportunities. This is a full-time position located in-person with a day shift schedule. Experience with AWS, ASP.NET, and APIs is preferred.,

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