Retail Store Manager (Pet Store/Clinic)

Company Description

Petriever Pet Clinic, located in Sector 70, Gurgaon, offers complete pet care services including grooming, vaccinations, surgical care, pet food, accessories, and all pet’s essential needs.

Role Description

This is a full-time, on-site role for a Retail Store Manager at a pet store/clinic located in Gurugram. The Retail Store Manager will oversee daily store operations, ensure excellent customer service, and manage a team of store associates. Responsibilities also include maintaining inventory, implementing retail loss prevention measures, and driving store performance. The role requires fostering a customer-centric environment and ensuring high levels of customer satisfaction.

Qualifications

• Customer Satisfaction and Customer Service skills to ensure a positive experience for all visitors
• Strong Communication skills to effectively interact with customers, team members, and stakeholders
• Expertise in Store Management, including overseeing operations, staff, and inventory
• Knowledge of Retail Loss Prevention techniques to minimize risks and protect store assets
• Ability to work in a fast-paced environment and manage multiple responsibilities
• Previous experience in retail management or a related field
• Passion for pets and familiarity with pet products, services, or clinics is a plus