Retail Store Manager and Sales Associate

Company Description

Zigly is India’s leading omnichannel pet care platform, offering expert veterinary services, luxury grooming, and premium pet products. Our mission is to provide standardized, quality pet care for pet parents and equitable income opportunities for pet caregivers and lovers, who wish to turn their passion into a profession. Zigly aims to make pet parenting effortless, focusing on the well-being of pets. We are expanding with the upcoming Zigly Multi-Speciality Hospital which will offer advanced facilities and expert care.

Role Description

This is a full-time, on-site role for a Retail Store Manager and Sales Associate at our Ahmedabad location. The individual in this role will manage day-to-day store operations, ensure customer satisfaction, and handle customer service. Responsibilities also include maintaining store cleanliness, managing inventory, and implementing retail loss prevention strategies. The Retail Store Manager and Sales Associate will also be responsible for training and supervising staff, ensuring excellent communication with customers, and handling store-related administrative tasks.

Qualifications

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• Customer Satisfaction and Customer Service skills
• Excellent Communication skills
• Store Management experience
• Retail Loss Prevention knowledge
• Leadership and supervisory skills
• Ability to work efficiently in a fast-paced environment
• Experience in the retail or pet care industry is a plus
• Bachelor's degree in Business Administration, Management, or related field is preferred