Senior Manager - Learning & Development Khazana Jewellery Pvt. Ltd.

10.0 - 14.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Senior Manager/Manager in Learning and Development (L&D), you will play a crucial role in overseeing all aspects of the L&D function concerning employee development and training within the organization. Your key responsibilities will revolve around collaborating with the Leadership team to identify, design, and execute training initiatives for the entire organization. This includes evaluating the effectiveness of training programs and taking necessary actions to ensure alignment with the organization's goals. Additionally, you will be tasked with implementing industry best practices in retail, particularly focusing on enhancing customer service, boosting sales performance through techniques like upselling and cross-selling. Utilizing HRMS platforms for the deployment of learning management systems will be a core part of your role. You will be instrumental in training employees on delivering exceptional customer service, fostering a positive customer-centric environment, and guiding them on behaviors that contribute to outstanding customer satisfaction. Your expertise in employing effective training methodologies will be critical in ensuring that employees grasp customer service concepts and exhibit the necessary skills to enhance customer experience. Furthermore, you will be responsible for coordinating various training programs, identifying participants, addressing performance gaps, and collaborating with managers to design and implement tailored training interventions to enhance overall performance. Aligning existing training programs with key business metrics to drive meaningful business impact will be essential. In addition, you will spearhead the development of an internal team of trainers for continuous employee development, as well as engage with external agencies to fulfill specific training requirements. Your role will also involve collecting feedback on training initiatives and refining training materials to ensure their effectiveness. Ideally, you should hold a degree in Hotel Management coupled with a minimum of 10 years of hands-on operational and L&D experience in the Hospitality industry. Candidates with multilingual proficiency and a willingness to travel extensively across South India will be given preference, considering the regional scope of the role.,

Posted 19 hours ago

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Manager - Deals Advisory - Deals Strategy - Bangalore PwC Acceleration Center India

8.0 - 12.0 years

0 Lacs

karnataka

On-site

A career in our Advisory Acceleration Centre is the natural extension of PwC's leading class global delivery capabilities. We provide premium, cost-effective, high-quality services that support process quality,

Posted 1 day ago

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Retail Supervisor University of York - Computer Science

2.0 - 6.0 years

0 Lacs

nagpur, maharashtra

On-site

We are looking for a motivated and enthusiastic Retail Supervisor to join our team at the Nisa stores located at the University of York. As a Retail Supervisor, your primary responsibility will be to provide a friendly, knowledgeable, and efficient retail service to ensure that customers have a positive shopping experience. Working collaboratively with a team, you will play a key role in ensuring the smooth and efficient operation of the store. Your duties will include organizing the work of Retail Assistants, ensuring compliance with licensing laws and health and safety regulations, managing stock levels, and maintaining the security of cash in the store. The ideal candidate will possess excellent communication skills, have previous experience in the retail sector, and be capable of supervising a small team effectively. The position is offered on a full-time basis, with 22.50 hours per week for 33 weeks per year. Flexibility is essential as the role may require working evenings, weekends, and/or bank holidays as part of the standard working hours. York Commercial Ltd. (YCL) offers a comprehensive rewards package, including 38 days of annual leave (pro rata), concession rates at York Sport Village and Centre, company pension schemes, discount schemes with various retailers and restaurants, salary sacrifice schemes, and more. Additionally, YCL provides a supportive and friendly working environment along with a uniform. Please note that applications will be reviewed on an ongoing basis, and suitable candidates will be contacted for interviews while the vacancy is open. The position may close at any time once a suitable candidate is selected. YCL is committed to diversity and inclusivity, striving to create a workplace where everyone can be themselves. We strongly encourage individuals from Black, Asian, or Minority Ethnic backgrounds, who are underrepresented in the University, to apply. We offer family-friendly and flexible working arrangements, along with inclusive facilities to support all our staff.,

Posted 1 day ago

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