Retail Sales Associate

Role Overview: You will be responsible for all activities at the store, ensuring maximum sales and providing excellent customer service. As the Senior Store Associate, you will represent the company brand and uphold high standards in daily functions. Your role will involve achieving sales goals, promoting customer loyalty, and maintaining outstanding store condition. Key Responsibilities: - Ensure high levels of customer satisfaction through excellent sales service - Maintain outstanding store condition and visual merchandising standards - Keep the store fully stocked and up to date with product information - Ascertain customers" needs and wants, recommend and display items accordingly - Welcome and greet customers, manage point-of-sale processes, and accurately describe product features and benefits - Actively participate in receiving new shipments, checking inventory, and following all company policies and procedures Qualifications Required: - Basic understanding of sales principles and customer service practices - Excellent communication skills - Customer service focused - Animal lover preferred About the Company: Heads Up For Tails is a leading pet product brand in India, dedicated to designing, manufacturing, and customizing high-quality pet products to improve pets" lives and make pet parenting delightful. With a strong belief in safety, innovation, and empathy, the company aims to strengthen the bond between pets and their parents. Recognized for its excellence, the company has over 1200 employees and has received prestigious awards, including the Brand of the Year Award and certification as a Great Place to Work in 2022.,