Retail Finance Coordinator

We are seeking a detail-oriented and customer-focused Retail Finance Coordinator to support our preowned car sales division. The role involves coordinating end-to-end vehicle finance processes for retail customers, liaising with financial institutions, ensuring compliance, and driving customer satisfaction through timely approvals and documentation support.

Key Responsibilities:

• Coordinate and facilitate vehicle loan approvals for preowned car customers by liaising with banks, NBFCs, and other financial institutions.
• Assist sales consultants in identifying suitable finance options based on customer profiles and preferences.
• Collect and verify customer documentation required for loan processing, ensuring completeness and compliance.
• Submit finance files to respective financiers and follow up for timely approvals and disbursements.
• Maintain a strong relationship with banking partners and stay updated on changing interest rates, eligibility criteria, and promotional offers.
• Ensure smooth execution of loan disbursement processes in coordination with sales and delivery teams.
• Maintain accurate records of all finance transactions and agreements.
• Assist in achieving monthly finance penetration targets.
• Resolve customer finance-related queries and escalate issues when required.
• Support pre-delivery inspection and documentation checks as part of the customer handover process.

Key Skills & Competencies:

• Strong knowledge of automotive finance processes and documentation.
• Good understanding of credit evaluation and customer profiling.
• Proficiency in handling finance portals and digital documentation.
• Strong interpersonal and negotiation skills.
• Attention to detail and ability to work under pressure.
• Effective communication and coordination skills with internal teams and external finance partners.

Qualifications & Experience:

• Bachelor's degree in Commerce, Business Administration, Finance, or a related field.
• 2–4 years of experience in retail vehicle finance, preferably in the preowned car segment.
• Familiarity with NBFC/banking procedures for used car finance will be an added advantage.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Weekend availability

Work Location: In person

Application Deadline: 06/07/2025
Expected Start Date: 07/07/2025