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6.0 - 11.0 years
5 - 9 Lacs
Visakhapatnam
Work from Office
Posting Description for Internal Candidates Branch Manager Short Description for Internal Candidates Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance pro Description for Internal Candidates Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance products Fee Income Branch Administration Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break-even and P&L of branch Job Requirements: Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products Qualifications- MBA / CA/ CAIB Good Leadership skills (though more tactical than strategic) ThinkerDoer 40:60 In-depth understanding of financial instruments, markets and macro micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer DELIGHT Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives. Same Posting Description for Internal and External Candidates
Posted 2 weeks ago
6.0 - 11.0 years
5 - 9 Lacs
Mumbai
Work from Office
Posting Description for Internal Candidates Branch Manager Short Description for Internal Candidates Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance pro Description for Internal Candidates Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance products Fee Income Branch Administration Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break-even and P&L of branch Job Requirements: Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products Qualifications- MBA / CA/ CAIB Good Leadership skills (though more tactical than strategic) ThinkerDoer 40:60 In-depth understanding of financial instruments, markets and macro micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer DELIGHT Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives. Same Posting Description for Internal and External Candidates
Posted 2 weeks ago
6.0 - 8.0 years
3 - 5 Lacs
Gurugram
Work from Office
Deputy Branch Manager Branch Banking Lead a team of Relationship Managers / Sr. Branch Relationship Managers. Ensuring the sales of CASA, TPP and other asset products through Relationship Managers / Sr. Branch Relationship Managers. Driving customer coverage and Ensuring customer engagement & Retention. Drive productivity through the team assigned Desired Candidate Profile High energy and drive with a Blend of Sales and Service. Ability to manage and motivate front office staff. Customer First attitude. Graduate6 8 years of experience. Post Graduate4 - 6 years of experience. Should be Persuasive with excellent interpersonal skills.
Posted 2 weeks ago
2.0 - 6.0 years
2 - 4 Lacs
Thane
Work from Office
CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets. This ski Description for Internal Candidates To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets. This skill will also do sales with assigned customer based mapped to them. Measure of outcomes NPS, Service Level, Service Quality and Sales. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Job Requirements: Should be a least graduate. No western line candidates to be scheduled, kindly hunt profiles residing near to Thane. Should not have employment gap for more than a month. Should have at least completed a year in current org. Better soft skills conversational skills and English versant scores 7+. Flexible to work on rotational week offs. Same Posting Description for Internal and External Candidates
Posted 2 weeks ago
6.0 - 11.0 years
5 - 9 Lacs
Navi Mumbai
Work from Office
Posting Description for Internal Candidates Branch Manager Short Description for Internal Candidates Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance pro Description for Internal Candidates Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance products Fee Income Branch Administration Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break-even and P&L of branch Job Requirements: Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products Qualifications- MBA / CA/ CAIB Good Leadership skills (though more tactical than strategic) ThinkerDoer 40:60 In-depth understanding of financial instruments, markets and macro micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer DELIGHT Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives. Same Posting Description for Internal and External Candidates
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
The role of a trainer at Wipro Limited is to develop competency and skill sets in individuals to effectively and efficiently perform in the workplace. As a trainer, you will be responsible for communicating with trainees about the expectations of training in a simple and professional manner. Your responsibilities will include participating in Knowledge Acquisition (KA) and Knowledge Transfer (KT) activities, delivering Generic Domain Specific Modules, structuring Onboarding Training requirements, ensuring new employees follow the defined learning path, providing pre-process and process training, supporting new hires during On-the-Job Training (OJT) and GO-live, offering refresher and remedial training, maintaining trainee data, generating training reports, supporting administrative tasks, creating/customizing training content, providing feedback and coaching to analysts, analyzing training needs, and ensuring compliance with regulatory requirements. You will also be responsible for certifications such as Standard Trainer Assessment & Domain Certification and B2 - Domain Process Training Certification. The ideal candidate should be a Graduate with hands-on system & applications expertise, fluent in English language skills, excellent communication and presentation skills, good customer interaction skills, PC literate with system navigation skills, proficient in MS Office, possess task management & organization skills, problem-solving skills, professional experience in an industry environment, ability to engage with clients, excellent facilitation and influencing skills, and experience in Retail Banking (PO) for 5-8 years. Additionally, candidates with advanced research skills, content design & development skills, experience in handling Learning Management System (LMS) activities, deep knowledge of the business, ability to measure and assess staff training needs, strong communication and interpersonal skills, passion for continuous learning, innovative thinking, and embrace efficiency are preferred. Join Wipro Limited to be part of a modern, end-to-end digital transformation partner with ambitious goals. Be inspired by reinvention and constant evolution in a business that empowers you to design your own reinvention. Realize your ambitions at Wipro and contribute to a purpose-driven environment. Applications from people with disabilities are explicitly welcome.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
Wipro Limited is a leading technology services and consulting company that is focused on providing innovative solutions to address complex digital transformation needs of clients. With a holistic portfolio of capabilities in consulting, design, engineering, and operations, Wipro helps clients achieve their boldest ambitions and build sustainable businesses. With a global presence of over 230,000 employees and business partners across 65 countries, Wipro is committed to helping customers, colleagues, and communities thrive in a constantly changing world. The role at Wipro is aimed at providing effective technical support to the process and resolving client issues in a timely manner to meet process SLAs. As a part of the role, you will be expected to support the process by managing transactions as per required quality standards, fielding incoming help requests from clients via telephone and/or emails, documenting all relevant end-user information, and updating availability in the RAVE system for productivity. You will be responsible for recording, tracking, and documenting all queries received, following standard processes and procedures to resolve client queries, accessing internal knowledge bases for effective problem resolution, and maintaining self-help documents for customers. Additionally, you will need to deliver excellent customer service through diagnosis and troubleshooting of client queries, providing product support and resolution, and maintaining logs of customer queries. To ensure operational excellence and maintain superior customer service levels, you will need to undertake product trainings to stay current with product features, enroll in client-specific trainings, and update job knowledge through self-learning opportunities. The role also involves interacting with team leaders to identify training themes and learning issues to better serve the client. Key performance parameters for the role include the number of cases resolved per day, compliance with process and quality standards, meeting process SLAs, productivity, efficiency, and customer feedback. The mandatory skill required for this role is Retail Banking (PO) with an experience range of 1-3 years. Join Wipro to be part of a modern digital transformation partner that encourages constant evolution, reinvention, and personal growth. Be empowered to design your own reinvention and realize your ambitions in a purpose-driven environment. Wipro welcomes applications from individuals with disabilities.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions to meet clients" most complex digital transformation needs. With a holistic portfolio of capabilities in consulting, design, engineering, and operations, Wipro helps clients achieve their boldest ambitions and build sustainable, future-ready businesses. With a global presence of over 230,000 employees and business partners across 65 countries, Wipro is committed to supporting customers, colleagues, and communities in an ever-changing world. The role's primary objective is to deliver effective technical support to the process and proactively resolve client issues either directly or through timely escalation to meet process SLAs. Key responsibilities include excellent oral and written communication skills, knowledge of relevant policies and procedures, and a focus on building capability to ensure operational excellence and superior customer service levels for the existing account/client. The ideal candidate should have at least 5 years of experience in the banking field, with a minimum of 2 years in a similar profile involving substantial exposure to managing people. Possession of a CDCS Certification would be advantageous. Essential skills include expertise in Retail Banking (PO) and a demonstrated track record in delivering results and maintaining high performance standards. To excel in this role, the candidate must have strong self-management skills, such as productivity, efficiency, and completion of technical training hours. Performance will be evaluated based on various parameters including the number of cases resolved per day, compliance with process and quality standards, meeting process level SLAs, and customer feedback. Additionally, the candidate should be proactive in staying updated with product features, changes, and updates by enrolling in relevant trainings as per client requirements. Wipro encourages individuals who are inspired by reinvention and are driven to evolve constantly in their careers. It provides a supportive environment where employees can design their own reinvention and realize their ambitions. Wipro is committed to diversity and welcomes applications from individuals with disabilities. Join Wipro and be part of a dynamic team that is shaping the future of digital transformation. Realize your ambitions with us.,
Posted 2 weeks ago
1.0 - 5.0 years
2 - 4 Lacs
Amritsar
Work from Office
About The Role Elite Relationship Manager KRAs Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Desired Candidate Profile Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Trade and Forex & CA. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance, etc Understanding of MF and Insurance an added advantage Customer orientation, High energy levels with a motive to succeed Graduate 6 - 8 years of experience Post Graduate 4 - 6 years of experience AgeUp-to 35 Years
Posted 2 weeks ago
1.0 - 5.0 years
2 - 3 Lacs
Bengaluru
Work from Office
About The Role JOB ROLE Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction. Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. JOB REQUIREMENT Should have handled SO profile MBA/Graduate
Posted 2 weeks ago
1.0 - 6.0 years
2 - 6 Lacs
Hyderabad/Secunderabad, Chennai, Bengaluru
Work from Office
- Managing the life insurance sales through assigned Bank Branches. - Handling a team of on-roll managers. - Coordinating between Bank and company from Lead generation to policy conversion. Required Candidate profile Perks and Benefits • Unlimited Incentives for sales • 6 days working,1 Roster off Note • Need Min. 1 year of BFSI sales experience. For better reach you can share your CV @ Karan | 7861004785.
Posted 2 weeks ago
12.0 - 15.0 years
35 - 50 Lacs
Bengaluru
Work from Office
Greetings from PROFINCH..! we are hiring for Project / Program Manager Job Description: 12 to 15 years experienced Project/Program Managers with experience in managing transformation projects in Core banking/Retail banking/Corporate Banking/digital applications. The candidate should have a strong understanding of banking solutions and implementation of banking applications. Key responsibilities: Collaborate and coordinate with stakeholders, cross functional teams independently to deliver the project as per the project plan Manage stakeholders (both internal and external) Collaborate with onsite and offshore team to ensure requirements are met Take ownership of end-to-end execution of the project Provide subject matter expertise to customers on core banking transformations Previous onsite assignments will be a plus Should be willing to travel to customer locations for short term durations Should be able to manage multiple projects simultaneously Should be able to track and monitor revenue targets. Should work with Sales and Business Development teams in procuring new orders. Must have skills: 12-15 years of experience as a Project/Program manager in core banking transformation projects Strong implementation experience in Retail banking/Corporate Banking/Digital applications in any core banking applications like Flexcube/Finacle/Temenos/TCS Bancs etc Excellent analytical, problem solving, and communication skills Should be self-driven, committed, take ownership and responsibility of tasks assigned Software development lifecycle (SDLC) and Agile methodologies experience Good presentation, analytical and communication skills Must be a quick learner Ability to deliver projects within the given timeline and budget Experience: 12-15 Years Location: Bangalore Notice period: Immediate Joiners Preferred Interested candidates can share your updated profile to below mentioned e-mail.id. careers@profinch.com Good Luck..! Regards, Profinch
Posted 2 weeks ago
2.0 - 6.0 years
2 - 4 Lacs
Hyderabad
Work from Office
CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets. This ski Description for Internal Candidates To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets. This skill will also do sales with assigned customer based mapped to them. Measure of outcomes NPS, Service Level, Service Quality and Sales. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Job Requirements: Should be a least graduate. No western line candidates to be scheduled, kindly hunt profiles residing near to Thane. Should not have employment gap for more than a month. Should have at least completed a year in current org. Better soft skills conversational skills and English versant scores 7+. Flexible to work on rotational week offs. Same Posting Description for Internal and External Candidates
Posted 2 weeks ago
7.0 - 12.0 years
2 - 4 Lacs
Thane
Work from Office
Team Leader Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. Collaborating with fulfilment teams to ensure best in class conversion ratios. Ensure availability of trained manpower to maintain production at 100% capacity. Meet cost to income ratios as determined by Score card. Adherence to Standards of Performance. Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. People management skill essential. Experience in working in a tele-sales or relationship management in BFSI preferred. Certified in AMFI/IRDA. Good listening skills and strong communication abilities. Team Player. VRM Officer To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets. This skill will also do sales with assigned customer based mapped to them. Measure of outcomes NPS, Service Level, Service Quality and Sales. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Job Requirements: Should be a least graduate. No western line candidates to be scheduled, kindly hunt profiles residing near to Thane. Should not have employment gap for more than a month. Should have at least completed a year in current org. Better soft skills conversational skills and English versant scores 7+. Flexible to work on rotational week offs.
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Ahmedabad
Work from Office
PSM - CMS Transaction Banking Group Product Sales Manager Cash Management Services Location Jaipur Number of Positions 01 Reporting Relationships Area Manager Position Grade M2-M3 Transaction Banking Group is the Product & Sales Support function that provides product expertise to the various segments of Kotak Bank, spanning Consumer Bank, Commercial Bank and Wholesale Banking divisions. Products range from to cash management (payment & collections solutions, escrow services & dividend business to trade finance (import services, export services, funded & non-funded products and remittances), Payment Gateway. We are currently looking for Product Sales Managers who can sell & support Corporate/CA customers dealing with Consumer & Commercial Bank. Job Profile Product Sales Manager is expected to drive the sales of following Cash Management products from all the verticals under Consumer & Commercial Bank which includes Branch Banking, Privy, Wealth, TASC, Agri, WCG, ECG. Collections Solutions viz. Physical Collections, Electronic Collections, Payment Gateway, NACH Payment Solution viz. Physical Payments, Electronic Payments, Dividend Mandates, IMPS etc. Escrow Business Spot opportunities in the market, along with the relationship team, to target companies, industries and sectors and sell suitable product offering for them Interaction with potential customers to understand the technical requirement for system integration for TBG products / services i.e. CMS with focus on Commercial Bank clients. Structuring the transaction, won the mandate and assist the team in formulating transaction pricing to ensure revenue commensurate with risks and administrative efforts Train & enable Branch Banking Teams to sell the Cash Management Products Give demonstration of our system to branches & prospective clients. Assist the Relationship manager/Branches to close a deals Ensure desired penetration of the product in the market by the relationship team by providing marketing support, visibility campaigns and brand presence Liaise with operations team to ensure seamless deal execution and ongoing administration Personal Must be a self-starter Must be sales oriented Must be market savvy, with good networking skills Must be proactive and with high energy levels Must be analytical, practical and have aptitude for trouble-shooting. Must have excellent interpersonal skills, be tenacious, detail-oriented, tough minded when needed, but diplomatic. With Banking / Finance industry Preferably an Engineer with a MBA. 2-4 years of post MBA experience in selling Cash Management products Professional Must have able to settle in an environment requiring entrepreneurial/ building skills Keen interest to sales, structuring and implement deals Must be capable of working with a team High attention to detail and accuracy with the ability to work under pressure to meet tight deadlines Excellent communication, negotiation, and planning skills
Posted 2 weeks ago
1.0 - 2.0 years
2 - 3 Lacs
Kolhapur
Work from Office
Service Officer Branch Banking KRAs Cash Management Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-ofmouth Desired Candidate Profile Meticulous & has an Eye for detail Well groomed, presentable with excellent communication skills. Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must Educational Qualification Graduate Experience of 1-2 years , Freshers can apply
Posted 2 weeks ago
1.0 - 2.0 years
2 - 3 Lacs
Niphad
Work from Office
Service Officer Branch Banking KRAs Cash Management Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-ofmouth Desired Candidate Profile Meticulous & has an Eye for detail Well groomed, presentable with excellent communication skills. Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must Educational Qualification Graduate Experience of 1-2 years , Freshers can apply
Posted 2 weeks ago
6.0 - 8.0 years
9 - 14 Lacs
Mumbai
Work from Office
Job Role- To lead and manage the Escalation Management Channel, ensuring high standards of personalized service leading to faster resolution of customers escalations. Drive zero repeat and Nil escalation as an agenda Collaborate with cross functional teams to ensure speedy resolution and drive process improvements Deep dive of issues received from the Affluent customers and driving the culture of service recovery for strengthening consumer relationships through effective resolutions using Corrective and Preventive Actions so that not only does the issue get resolved but the recurrence is prevented As a Supervisor, leading the last frontier of the service recovery for consumer service issues received as escalations from the Customers & Senior Leadership Leading projects for improvement in Consumer Experience, Operational Efficiency, Digitization of Customer Journeys basis learnings and feedback from customers Driving Net Promoter Score (NPS) for the Escalation Management Channel through best in class service recovery Establishing a culture across all customer channels and Digital DIY for zero defect and first time right to drive reduction in service escalations Job Requirements - 6 8 years of work experience in driving a Customer First agenda within Customer Service, Business or Operations in a Retail distribution set up Strong domain knowledge of Consumer Banking products, processes and technology Strong analytical skills to derive insights from data and create actionable thereof Excellent networking skills to build rapport and consultatively engage with Business and Functional Heads and Cross Functional Teams Exposure to working directly with Senior Management in a high pressure and timeline oriented environment Ability to drive change, innovation and impact through active engagement, outreach and project management Excellent communication, facilitation and presentation skills including proficiency in MS Office tools (MS Excel and Powerpoint)
Posted 2 weeks ago
1.0 - 4.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
Understand customer requirements & train the customers on usage of Cash Management Platform Interaction with existing CMS customers to understand the technical requirement for system integration for TBG products/services Support Consumer & Commercial Bank customers for modification/service related queries. Help channels in giving demonstration of our system to existing as well as prospective clients. Monitor, push & ensure the productivity of other activation channels Interact with Implementation team, setup team & operations to ensure customer is served as per agreed TAT Understand specific MIS requirement of the customers and arrange to deliver reports accordingly. Prepare the MIS & MIS analysis on assigned customer portfolio Increase product penetration & work on customer feedbacks
Posted 2 weeks ago
6.0 - 11.0 years
5 - 9 Lacs
Warangal
Work from Office
Posting Description for Internal Candidates Branch Manager Short Description for Internal Candidates Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance pro Description for Internal Candidates Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance products Fee Income Branch Administration Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break-even and P&L of branch Job Requirements: Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products Qualifications- MBA / CA/ CAIB Good Leadership skills (though more tactical than strategic) ThinkerDoer 40:60 In-depth understanding of financial instruments, markets and macro micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer DELIGHT Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives. Same Posting Description for Internal and External Candidates
Posted 2 weeks ago
1.0 - 2.0 years
2 - 3 Lacs
Muktsar
Work from Office
Service Officer Branch Banking KRAs Cash Management Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-ofmouth Desired Candidate Profile Meticulous & has an Eye for detail Well groomed, presentable with excellent communication skills. Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must Educational Qualification Graduate Experience of 1-2 years , Freshers can apply
Posted 2 weeks ago
1.0 - 2.0 years
2 - 3 Lacs
Ajmer
Work from Office
Service Officer Branch Banking KRAs Cash Management Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-ofmouth Desired Candidate Profile Meticulous & has an Eye for detail Well groomed, presentable with excellent communication skills. Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must Educational Qualification Graduate Experience of 1-2 years , Freshers can apply
Posted 2 weeks ago
1.0 - 2.0 years
2 - 3 Lacs
Jaipur
Work from Office
Service Officer Branch Banking KRAs Cash Management Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-ofmouth Desired Candidate Profile Meticulous & has an Eye for detail Well groomed, presentable with excellent communication skills. Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must Educational Qualification Graduate Experience of 1-2 years , Freshers can apply
Posted 2 weeks ago
4.0 - 5.0 years
6 - 10 Lacs
Mumbai
Work from Office
Position Title Department Finance Consumer Bank Location Goregaon, Mumbai Number of Positions Upto 2 Reporting Relationships Sr. Vice President, Finance Consumer Bank Position Grade DVP / AVP / Senior Manager It is an exciting time to be in Consumer Bank. It is the epicenter of the growth strategy of our Bank. Having already re-organized itself into products, proposition and distribution structure, Consumer Bank is at the forefront of STARTUP strategy of the firm, where several initiatives on omnichannel distribution, unique propositions (Solitaire, NR etc.) and several speed simplicity and transparency initiatives have come to life. It is the largest lever to transforming for scale since it represents close to 75% of its deposits, 50% of advances and a 50k+ workforce. This business franchise is spread across 2 cr+ customers who have availed a variety of products & offerings including Deposits, Group products, Mortgage (HF & LAP), Business Banking (Working capital & business loans), Credit cards, Personal Loans etc and a distribution franchise of 2000+ branches & 3000+ ATMs. This role presents an excellent opportunity to not just learn retail banking business model, from a financial lens, but also to contribute in the path to its transformation. This role is under finance team with P&L responsibilities and partnering with business to enable and facilitate financial optimization Preparation of Business P&L Monitoring of revenues and costs Assurance on our interest rate yields, transfer price, spreads, fee are in line with business Assurance on our costs being are at or below budget tight monitoring and prevent potential excess / leakage Variance analysis on the P&L in context of underlying operating drivers Developing granularity slice dice and dissection of revenues and costs Track KPIs for the business time-series and vs. budgets Be a P&L partner to business and facilitate P&L improvement Experience4 5 years. Can consider lesser, if you demonstrate hunger to learn fast AcademicsPreferably CA or PG / Graduates of commerce Other aspectsPassion for numbers, eye for detail, hunger to learn and an Excel-Ninja
Posted 2 weeks ago
1.0 - 2.0 years
2 - 3 Lacs
Tiruppur
Work from Office
Service Officer Branch Banking KRAs Cash Management Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-ofmouth Desired Candidate Profile Meticulous & has an Eye for detail Well groomed, presentable with excellent communication skills. Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must Educational Qualification Graduate Experience of 1-2 years , Freshers can apply
Posted 2 weeks ago
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