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Duru Cooperation
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Retail Assistant

Retail Assistant

Duru Cooperation

0 - 2 years

4 - 5 Lacs

Bengaluru

Posted:1 month ago| Platform:

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Skills Required

Customer Service Korean Language

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary KEB Hana Bank Co., Ltd is seeking a dedicated and customer-oriented Retail Assistant to join our dynamic retail banking team. The ideal candidate will be responsible for providing exceptional front-line service, supporting customers with day-to-day banking needs, and promoting the banks financial products and services. Role & responsibilities Assist walk-in clients with banking inquiries and transactions in a courteous and efficient manner. Support customer account opening, maintenance, and documentation processes. Promote and explain bank products such as savings accounts, credit cards, and personal loans. Maintain accurate records and ensure compliance with internal policies and regulatory requirements. Provide translation or interpretation assistance when needed, particularly in Korean. Contribute to branch sales goals by identifying customer needs and referring them to appropriate departments. Preferred candidate profile High school diploma or equivalent; a degree in finance or business is a plus. Proficiency in Korean (speaking, reading, and writing) is essential . Prior experience in retail or banking is an advantage. Strong interpersonal, communication, and problem-solving skills. Female candidates are encouraged to apply, in alignment with our commitment to a diverse workplace.

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Retail Assistant