Restuarant Manager

job Summary:

The Restaurant Manager is responsible for overseeing daily restaurant operations, managing staff, ensuring customer satisfaction, and optimizing financial performance. This role includes duties in front-of-house management, team leadership, inventory control, and quality assurance to create a positive dining experience for guests.

Key Responsibilities:

• Staff Management and Training

• Recruit, hire, train, and supervise restaurant staff, including servers, hosts, and kitchen staff.
• Schedule employees effectively to meet restaurant demand and minimize labor costs.
• Monitor staff performance, provide feedback, and implement disciplinary measures when necessary.

• Customer Service and Satisfaction

• Ensure high levels of customer satisfaction by addressing complaints and resolving issues promptly.
• Maintain high standards of quality, service, and cleanliness.
• Create a welcoming atmosphere and monitor the dining room to ensure a positive customer experience.

• Operations and Quality Control

• Oversee daily operations to ensure the restaurant is functioning smoothly and efficiently.
• Ensure compliance with health, safety, and sanitation regulations.
• Conduct regular inspections of the restaurant, equipment, and facilities.

• Inventory and Supply Management

• Monitor and control inventory levels, place orders as needed, and ensure timely deliveries.
• Work with suppliers to negotiate prices and ensure quality ingredients and supplies.
• Conduct regular inventory audits to minimize waste and control costs.

• Financial Management

• Track and manage budgets, labor costs, and sales targets.
• Analyze sales and revenue reports, identify trends, and create action plans to optimize profitability.
• Implement pricing strategies and promotions to maximize revenue.

• Marketing and Promotion

• Develop and implement local marketing strategies to attract new customers.
• Plan and promote special events, offers, and seasonal menus.
• Collaborate with social media and marketing teams to enhance brand presence.

Qualifications:

• Education

  : Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).

• Experience

  : At least 2-3 years of experience in restaurant management or a related role.

• Skills

  :
• Strong leadership and team management skills.
• Excellent customer service and interpersonal abilities.
• Good organizational and multitasking skills.
• Proficiency in restaurant management software (POS systems, inventory management).
• Financial acumen and budgeting skills.