Restaurant Supervisor

As a Restaurant Manager, you are responsible for overseeing daily operations to ensure customer satisfaction, manage staff effectively, control costs, and maintain compliance with procedures and regulations. Your main goal is to create a positive and efficient dining experience for all customers. In terms of daily operations, you will be supervising and coordinating staff during all shifts, ensuring smooth and efficient service from seating to check-out, promptly addressing and resolving customer issues, maintaining a clean and organized restaurant environment, implementing and enforcing restaurant policies and procedures, conducting regular inspections to ensure compliance with health and safety regulations, managing inventory, and ensuring adequate stock levels. Regarding staff management, your responsibilities include hiring, training, and evaluating staff, scheduling staff effectively to meet business needs, motivating and coaching staff to provide excellent customer service, addressing and resolving staff issues promptly and fairly, and ensuring all staff are following health and safety procedures. Financial management is also a crucial aspect of the role, involving controlling costs and managing the restaurant's budget, monitoring sales and expenses to ensure profitability, and preparing and analyzing financial reports. Customer service is a top priority, and you will be expected to ensure all customers receive a positive dining experience, address and resolve customer complaints promptly and professionally, train staff on customer service standards, and promote the restaurant to attract new customers. Compliance with all relevant laws and regulations is essential, and you must maintain accurate records of all transactions and activities, stay up-to-date on industry trends and best practices, collaborate with owners and other managers to improve the restaurant's performance, participate in community events and activities, and maintain a positive and professional attitude. Interested candidates are encouraged to share their resumes at anushiya.s@cielhr.com or contact 9843216432. This is a full-time, permanent position with a day shift schedule and requires working in person at the designated location.,