Restaurant Floor Supervisor

As a Restaurant Floor Supervisor in the Food & Beverage / Restaurant Operations department, your role is crucial in ensuring the smooth and efficient daily operations of the dining area. You will be responsible for supervising staff, maintaining high levels of customer service, enforcing hygiene and safety regulations, and supporting the management team to deliver an outstanding guest experience. Key Responsibilities: - Supervise service staff including servers and hosts. - Assist in scheduling shifts and managing staff attendance. - Monitor service quality, including waiters, housekeeping, personal hygiene, and clean uniforms. - Coordinate daily floor operations to ensure smooth service and guest satisfaction. - Monitor and maintain quality control in customer service, food presentation, and cleanliness. - Handle guest complaints professionally and resolve issues in a timely and effective manner. - Train and onboard new staff while providing ongoing coaching and performance feedback. - Ensure compliance with health and safety regulations and company policies. - Collaborate with kitchen and bar teams to ensure seamless communication and service. Qualifications: - High school diploma or equivalent; a degree in hospitality or related field is a plus. - Minimum 2-3 years of experience in a supervisory or lead server role in a restaurant. - Strong leadership and interpersonal skills. - Excellent communication and customer service abilities. In this role, you will be expected to work full-time with benefits such as food provided at the work location in Supa, Ahmednagar.,