Job
Description
Key Responsibilities: 1. Customer Service: o Greet customers as they arrive and assist them in processing their orders. o Answer questions regarding menu items, prices, and promotions. o Handle customer concerns or complaints in a professional and courteous manner, ensuring customer satisfaction. 2. Transaction Processing: o Accurately process customer orders and payments, including cash, credit, or debit card transactions. o Issue receipts, refunds, and change as necessary. o Maintain an accurate cash drawer, ensuring all transactions are recorded properly. 3. Cash Handling & Reporting: o Count money in the cash register at the beginning and end of shifts to ensure amounts are correct. o Balance cash drawer and prepare cash deposits, ensuring that all financial transactions are accurately recorded and reported. 4. Order Management: o Ensure that orders are processed in a timely manner and that food or beverages are delivered to customers in accordance with restaurant procedures. o Communicate effectively with the kitchen and service team to ensure a seamless dining experience for guests. 5. POS System Operation: o Operate the restaurant’s Point of Sale (POS) system to input orders, process payments, and issue receipts. o Troubleshoot POS system issues as they arise and report technical problems to management. 6. Maintain Cleanliness & Organization: o Keep the cashier station clean, organized, and well-stocked with necessary supplies (e.g., receipt paper, pens, etc.). o Ensure the front-of-house area is neat, tidy, and welcoming for customers. 7. Teamwork & Collaboration: o Work closely with waitstaff, kitchen staff, and management to ensure smooth service flow and high guest satisfaction. o Assist other staff members during busy times, such as running orders to tables or helping with general tasks. 8. Promotions & Upselling: o Inform customers of daily specials, promotions, and new menu items. o Upsell and suggest additional items to enhance customer experience and increase sales. Job Type: Full-time Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person
