Restaurant Captain - Female

We are looking for an experienced and energetic Restaurant Captain to lead and supervise the dining operations at our pure vegetarian restaurant in Hotel Bakya Bhavan. The ideal candidate should have excellent communication skills, a customer-first attitude, and strong leadership qualities to manage the restaurant floor efficiently and ensure a high level of guest satisfaction.

Key Responsibilities:

• Supervise daily restaurant operations and ensure smooth dining service
• Greet guests, take orders, and ensure timely food service
• Assign duties to stewards and ensure team discipline and grooming standards
• Coordinate with kitchen staff for order accuracy and timely delivery
• Handle guest complaints politely and resolve them promptly
• Monitor table settings, cleanliness, and ambience
• Train new service staff and maintain SOP standards
• Maintain billing accuracy and coordinate with the cashier
• Promote daily specials and upsell food & beverage items
• Ensure compliance with hygiene and safety regulations

Required Skills:

• Strong leadership and team management skills
• Good communication in Tamil and basic English
• Knowledge of restaurant operations and customer service etiquette
• Ability to multitask and remain calm under pressure
• Positive attitude and presentable personality

Job Type: Full-time

Pay: ₹14,000.00 - ₹20,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Leave encashment
• Provident Fund

Ability to commute/relocate:

• Singaperumalkoil, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Captain: 1 year (Required)
• Restaurant management: 1 year (Preferred)

Language:

• Tamil (Preferred)
• English (Preferred)
• Hindi (Preferred)

Work Location: In person