Resort Manager-Mice Revenue

The Resort Manager-Mice Revenue position in Bhubaneswar is responsible for developing and implementing strategies to ensure the overall appearance and functionality of the property, aiming to enhance guest satisfaction. This role involves overseeing the daily operations of the resort property and delivering products and services that meet or exceed customer needs and expectations. The primary focus is on generating growth by increasing income, reducing expenses, optimizing costs, increasing productivity, and providing staff training. As a Profit Centre role with functional inputs from SMEs in F&B and Accommodation, the key accountabilities of the role include strategic planning, operational leadership, financial management, and team management. The Resort Manager is expected to collaborate with the corporate team to define and execute the Hotel Group's strategic vision and goals. They are also responsible for ensuring full compliance with property operating controls, SOPs, policies, procedures, and service standards. Operational leadership entails working closely with all departments to maintain cleanliness, functionality, and proper implementation of SOPs. The Resort Manager is also tasked with creating and directing seasonally appropriate activities, special events, and programs for guests and members. Additionally, they handle corporate client interactions, participate in new client acquisition, and support key property issues such as capital projects, customer service, and refurbishment. Financial management responsibilities include ensuring that monthly financial outlooks are on target, managing budgets, tracking expenses, and implementing measures to enhance profitability. Team management involves hiring and training new employees, creating work schedules, and ensuring compliance with hotel policies and procedures. The Resort Manager is expected to lead, mentor, and develop a high-performance team while setting comprehensive goals for performance and growth. The ideal candidate for this position should have a graduation/post-graduation in Hospitality Management or a post-graduate diploma in Business Management with Operations specialization from a reputed institution. They should possess 15+ years of total experience in Operations in premier hotels and resorts, with 3 to 4 years of experience leading the core function for a reputed Hotel Group. This is a full-time, permanent role with a day shift schedule that requires in-person work at the designated location.,