Reservation Executive

Core Reservation Duties:

• Handle reservation inquiries via multiple channels: telephone, email, online booking platforms, and chat.
• Accurately input, modify, and cancel reservations in the Property Management System (PMS), Central Reservation System (CRS), or other booking software.(Preferably)
• Provide detailed information on room types, rates, amenities, packages, and hotel/transport policies.
• Process reservations from various sources, including direct bookings, travel agents, and corporate accounts.
• Manage group bookings and block rooms as required, coordinating with the sales or events team.
• Ensure all special requests (e.g., dietary needs, room preferences, accessibility requirements) are accurately recorded and communicated.
• Prepare and send confirmation emails or vouchers promptly.
• Maintain up-to-date knowledge of inventory availability, rates, and promotions.

Job Type: Full-time

Pay: ₹9,018.26 - ₹28,000.00 per month

Work Location: In person