Research Associate

Job Description

Job Title : Research Associate Employment Type : Full-time Experience Level : Fresher (Preferred) Age Limit : 18–24 years Education : Undergraduate Degree (Any Stream) About the Role Level UP HR Solution is hiring Research Associates to support and enhance the performance of a next-generation AI chatbot engine developed for our clients. This role is an excellent opportunity for fresh graduates with a good understanding of English to work at the intersection of AI, documentation, and human support. You will be responsible for maintaining accurate records of the AI chatbot’s daily functioning and providing human assistance to users when required. Your work will directly contribute to the system’s performance and continuous improvement. Key Responsibilities Document the daily functioning, queries, and behavior of the AI chatbot. Monitor system activity and maintain detailed logs for internal use. Provide timely human responses when the chatbot escalates user queries. Work collaboratively with the research team to identify patterns, issues, and improvements. Support documentation, feedback generation, and internal coordination as needed. Eligibility Criteria Undergraduate degree in any stream (mandatory). Good comprehension and understanding of English. Basic digital literacy and ability to work with documentation tools. Age between 18 to 24 years. Freshers are encouraged to apply; no prior work experience required. Training and Compensation Training Duration: 3 months Training Stipend: Rs. 25,000 per month Post-Training Salary: Rs. 30,000 per month Annual CTC (Post-Training): Rs. 3.6 Lakhs per annum Key Skills & Attributes Attention to detail and consistency in documentation. Fast learner with an adaptable, problem-solving mindset. Basic analytical and logical thinking abilities. Strong teamwork and disciplined work ethic. Willingness to work with AI systems and client-facing scenarios. Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹30,000.00 per month Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person