Required Customer Support Executive

Job Description

Customer Support Executive JOB Summary We are seeking a motivated and experienced Customer support Executive to join our team. The ideal candidate will have a minimum of 2-3 years of experience in the travel industry, preferably in a similar role. The CSE will be responsible for providing Charge Back, Dispute Calls and Customer Retenion to US customers. This role requires the candidate to work in US shifts, covering a 24/7 operation. Strong communication skills, knowledge of GDS systems, and a sound understanding of the airline and travel industry are key to succeeding in this position. Responsibilities Follow up with customers and clients for existing reservations. Sell/cross-sell travel related services (Flights) Can handle retention calls as well Candidate should able to handle Dispute calls in case of requirements Meeting targets while maintaining quality and accuracy Can handle customer support calls. Requirements Excellent knowledge of GDS: Amadeus, Sabre, Galileo,Worldspan Good verbal and written communication skills Additional Information 2-3 year work experience Salary- 40 k (Negosiable as per the last salary of candidate) call or whatsapp for detail Dipti 7349488711 This job is provided by Shine.com Show more Show less