Representative - Apprenticeship Program

Synchrony

0 - 4 years

2 - 6 Lacs

hyderabad

Posted:1 day ago| Platform:

Apply

Skills Required

customer service representative customer service operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Service Representative - To Answer Phones to respond to general Customers inquiries, concerns and complaints. Arrange for service requested by the Customer. Project a professional Company image through Phone interaction

Essential Responsibilities :

Service calls from Customers based out of US
Solve queries and concerns on the call
Arrange for Services required by the Customers
Provide Customer with Product and Services information
Follow up on Customers inquires and resolve
Recognize, document and alert the Supervisor of trends in Customers calls
Recommend Process Improvements.

Qualifications/Requirements :

Freshers / Experienced External Candidates can be considered. (0 to 9months)
Education qualification: Minimum Graduation in any discipline (2020 to 2025 passed outs only)
Should have Customer Centric Attitude.
Excellent English Language Communication Skills.
Working Knowledge of Computers.
Professional Phone etiquettes and ability to work with teams.
Should be willing to work in rotational shifts and be flexible for Night Shift Timing as well.
Should be Open to Change.

More Jobs at Synchrony

AVP, Merchant Risk (L10)

Kolkata, West Bengal, India

2 - 2 yrs

Salary: Not disclosed

AVP, Reliability & Observability Engineer (L11)

Kolkata, West Bengal, India

8 - 8 yrs

Salary: Not disclosed

AVP, Software Engineer III, Servicing Apps (L10)

Kolkata, West Bengal, India

5 - 5 yrs

Salary: Not disclosed

Senior Analyst-Analytics, CEPA & B2B (L08)

Kolkata, West Bengal, India

2 - 4 yrs

Salary: Not disclosed

AVP, Business and Customer Analytics(L10)

Kolkata, West Bengal, India

6 - 6 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.