Reporting Specialist

Role & Responsibilities

• Review and analyze business operations, assess evolving business ideas, and communicate recommendations for improving business operations.
• Gather, review, and analyze business and industry data, including KPIs and other key metrics using various analytical tools.
• Liaise between various business departments and groups to ensure that all stakeholders are aligned with the business objectives.
• Develop and maintain documentation of business processes, requirements, and specifications.
• Assist Performance Excellence Manager and other related professionals in gathering, validating, and documenting various system information and needs.
• Maintain and verify requirements specifications accordingly.
• Work closely with organization management to identify customer needs and establish ways to meet those needs for maximum benefit and satisfaction.
• Source, document, and prepare reports that can be used for improving services in the organization.
• Identify and communicate with key stakeholders to ensure that all business requirements are met.
• Ability to review complex business processes and dependencies.
• Design and implement effective processes.

Preferred Candidate Profile

• Experience in creating dashboards and presentations.
• Proficiency in data analysis with the following applications:
• GSuite (Sheets, Docs & Slides)
• MS Office (Advanced Excel, PowerPoint)
• Tableau (customizing Tableau Dashboards)
• Power BI