Repairs & Maintenance (R&M) Manager

About RAHO

Sidharth Somana, Simona Mohan, and Gautham Somana

immersive and affordable travel experiences

• Department -

  Operations

• Position -

  Repairs & Maintenance (R&M) Manager

• Location -

  Coorg

• Company Website -

  raho.co.in

About the Role

technical know-how

Key Responsibilities

1. Preventive Maintenance

• Develop and maintain a

  Preventive Maintenance Calendar

  for all cluster properties.
• Schedule and supervise regular inspections of electrical, plumbing, HVAC, generator, and solar systems.
• Plan and execute quarterly

  deep cleaning, pest control, and waterproofing cycles.

• Maintain logs of all preventive checks and servicing schedules.

2. Reactive & Emergency Maintenance

• Respond promptly to

  on-ground repair requests

  from caretakers or the guest service team.
• Troubleshoot and resolve issues across electrical, plumbing, carpentry, painting, or equipment breakdowns.
• Coordinate with the Operations Manager for priority-based issue handling.
• Maintain an R&M ticket log (via Airtable or Glide) with timelines, vendor assignments, and cost tracking.

3. Vendor & Contractor Management

• Build and manage a roster of

  local electricians, plumbers, painters, and fabricators

  .
• Negotiate rates and ensure transparent billing and service quality.
• Supervise on-site vendor work and verify completion before releasing payments.
• Maintain AMC (Annual Maintenance Contract) records for equipment like geysers, washing machines, etc.

4. Property Condition Audits

• Conduct

  monthly R&M audits

  at all properties to check infrastructure health bathrooms, electrical fittings, paintwork, furniture, etc.
• Submit property-wise condition reports with recommendations.
• Tag urgent repairs, preventive upgrades, and budget forecasts.

5. Asset & Equipment Management

• Maintain a master log of all electrical appliances, plumbing fixtures, and furniture by property.
• Track warranty status and replacement cycles.
• Coordinate with the Inventory Manager for material requests, spare parts, and consumables.

6. Reporting & Budgeting

• Prepare weekly and monthly maintenance summaries including:
• Issues resolved, pending, and escalated.
• Costs incurred (labor + material).
• Vendor performance ratings.
• Assist in creating

  annual R&M budgets

  and identifying cost-saving opportunities.

7. Safety & Compliance

• Ensure that all work complies with

  Raho safety standards

  and local regulations.
• Maintain fire safety, signage, and first-aid readiness across all properties.
• Train staff and caretakers on basic safety procedures and damage prevention.

Ideal Candidate Profile

• Background:

  58 years of experience in facility maintenance, hotel engineering, or property management.

• Preferred Sectors:

  Hospitality, real estate, co-living, or facility management.

• Skills:

• Strong technical understanding (electrical, plumbing, civil, carpentry).
• Vendor management and negotiation.
• Excellent organizational and troubleshooting ability.
• Comfortable with digital tools for maintenance tracking (Airtable, Excel, AppSheet).
• Fluent in Kannada and basic English communication.