Remote Voice & Non-Voice Support Specialists (Night Shift | Contract)

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0 Lacs

Posted:5 days ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Remote Voice & Non-Voice Support Specialists (Night Shift | Contract)

Location:

Work Timing:

Contract Role | Hourly Pay | Immediate Hiring


>>>>> Follow Sygnext Company page for regular updates.


About Sygnext


Our mission is to empower individuals, organizations, and communities to reach their full potential through innovative approaches to work, life, and talent acquisition.


In today's globalized world where borders are becoming less of a limitation, Sygnext offers businesses the opportunity to access top talent without the constraints of geographical boundaries.


About the Role

Remote Voice Support Specialists


Compensation

  • Voice Support:

    ₹165 per hour
  • Non-Voice (Email) Support:

    ₹140 per hour


Responsibilities

Voice Support Specialist

  • Handle inbound and outbound customer calls professionally
  • Provide clear, polite, and accurate information to customers
  • Troubleshoot customer issues and document interactions
  • Maintain high levels of communication quality and customer satisfaction


Email / Non-Voice Support Specialist

  • Respond to customer emails quickly and accurately
  • Resolve queries, escalate issues when necessary, and update internal systems
  • Maintain SLAs for response time, accuracy, and ticket closures


Requirements

  • Excellent English

    spoken

    and

    written

    communication skills
  • Prior

    BPO / Customer Support

    experience is a strong advantage
  • Comfortable working the

    night shift

    during US business hours
  • Must have your own:
  • Laptop with

    Windows 11 or above

  • High-speed wired internet

    connection
  • Quiet workspace for calls (Voice process)
  • Ability to work independently and meet performance targets
  • Strong customer orientation, empathy, and problem-solving skills


Why Work With Us?

  • 100%

    Remote Work

    – work from anywhere in India
  • Growth opportunities across multiple support functions
  • Exposure to US-based clients and professional work environments.


#Sygnext #Jobs #RemoteJobs #Supportjobs

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