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Remote Support Engineer

Remote Support Engineer

Ciel Hr

1 - 6 years

4 - 6 Lacs

Mumbai Maharashtra India

Posted:1 month ago| Platform: Foundit logo

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Skills Required

Preventive Maintenance service restoration

Work Mode

Remote

Job Type

Full Time

Job Description

Role & responsibilities Well experienced in remote infrastructure management with the help of remote management tools Responsible for attending trouble tickets & issue calls from various customers with various help desk tools. Responsible for managing Installation, configuration, migration, of Anantas Infra Responsible for infrastructure monitoring services, routine and preventive maintenance, service restoration and provide assurance to customers. Responsible for infrastructure performance, availability, alarm, configuration and fault management. Experience in a cloud computing or thin client environment is highly desirable Experience in Virtualization Technologies is desirable

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Remote Support Engineer