Remote Operation Engineer

Vestas

3 - 5 years

4 - 8 Lacs

chennai

Posted:3 days ago| Platform:

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Skills Required

sap front end diagnostics analytical social media turbine wind energy customer service troubleshooting scada

Work Mode

Work from Office

Job Type

Full Time

Job Description

Perform advanced level wind turbine remote operations and Support during night shift
This includes proficient operation and use of remote operation and diagnostic tools
Familiarization of SAP front end. Perform advanced operational performance analysis and execute strategy to ensure targets are achieved
Should have Wind Turbine Field experience and hands on experience in gear box, systems, and controls
Effectively gather information remotely regarding turbine issues and performance
Should diagnose, recommend, and implement solutions for turbine equipment
Communicate pertinent information to key individuals and the field
Seek assistance when encountering turbine issues outside trained skill level to ensure success in resolution
Follow basic structured problem-solving process to perform troubleshooting and diagnostic tasks with remote SCADA and IT diagnostic tools
Independently initiate and perform most work tasks as well as follow defined instructions as directed according to written and verbal instructions
Demonstrate and promote integrity, strong initiative, as well as a focus on reliability, and quality of work
May assist with or perform basic quality audits of operations
Proactively look for improvement opportunities to job appropriate processes and procedures and communicate through appropriate channels
Interface with customer and may respond to customer inquiries
Will refer complex customer inquiries to higher level technical staff or manager
Manage Escalations through undertaking and interpreting WTG data and demonstrate strong customer service
Enhance team competencies by sharing knowledge, support team to navigate through complex technical issues
This role may require travel, including working a flexible and variable work schedule as needed to meet business objectives
Participate in RCA, continuous improvement and lean initiatives

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